© 2012

Exploring Services Science

Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings

  • Mehdi Snene
Conference proceedings IESS 2012

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 103)

Table of contents

  1. Front Matter
  2. Full Papers

    1. Elisah Lemey, Geert Poels
      Pages 1-15
    2. Thomas Altenburger, Alain Vagner, Annie Guerriero, Benoît Martin
      Pages 16-28
    3. Adérito Baptista, Maria Cecília Gomes, Hervé Paulino
      Pages 29-43
    4. Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi
      Pages 58-72
    5. Alain Wegmann, Gil Regev, Gilles Viotti, Pierre-Alain Pilet, Philippe Vuagniaux
      Pages 73-86
    6. Francesca Cabiddu, Maria Chiara Di Guardo
      Pages 87-100
    7. Tsai-Hsuan Chou, Taro Kanno, Kazuo Furuta
      Pages 115-124
    8. Sybren de Kinderen, Khaled Gaaloul, H. A. Erik Proper
      Pages 125-139
    9. Paul Dohmen, Natalia Kryvinska, Christine Strauss
      Pages 140-154
    10. Arash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann
      Pages 155-169
    11. Roberta Ferrario, Nicola Guarino
      Pages 170-185
    12. Nor Shahniza Kamal Bashah, Natalia Kryvinska, Do van Thanh
      Pages 186-200
    13. Rocco Agrifoglio, Concetta Metallo, Luisa Varriale
      Pages 212-226
    14. Carlos Mendes, Miguel Mira da Silva
      Pages 227-242
    15. Francesca Ricciardi, Marco De Marco
      Pages 258-270

About these proceedings


This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012.At the conference, researchers from all over the world present innovative ideas, research, and applications in the design, management, and evaluation of services. This year, the main theme was the interdisciplinary aspect of services. The 22 full papers accepted for IESS were selected from 46 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management as well as the application of services in information technology, businesses, e-learning and public administration.


SLA - service-level agreement SOA - service-oriented architecture Web services service composition service design service engineering service science

Editors and affiliations

  • Mehdi Snene
    • 1
  1. 1.University of GenevaCarougeSwitzerland

Bibliographic information

Industry Sectors
Chemical Manufacturing
IT & Software
Consumer Packaged Goods
Finance, Business & Banking