Empowering Open and Collaborative Governance

Technologies and Methods for Online Citizen Engagement in Public Policy Making

  • Yannis Charalabidis
  • Sotirios Koussouris

Table of contents

  1. Front Matter
    Pages i-xviii
  2. Public Policy Debate Foundations: Processes and Methods for Scoping, Planning, Evaluating and Transforming Citizen Engagement

    1. Front Matter
      Pages 1-1
    2. Noella Edelmann, Johann Höchtl, Michael Sachs
      Pages 21-37
    3. Kostas Ergazakis, Dimitrios Askounis, Panagiotis Kokkinakos, Anastasios Tsitsanis
      Pages 39-59
    4. Stefano De Marco, Mirko Antino, José Manuel Robles Morales
      Pages 61-78
  3. Information and Communication Technologies for Citizens' Participation

    1. Front Matter
      Pages 117-117
    2. Sabrina Scherer, Maria A. Wimmer, Johanna Schepers
      Pages 139-155
    3. Mitja Trampuš, Sinan Sen, Nenad Stojanović, Marko Grobelnik
      Pages 157-179
    4. Ella Taylor-Smith, Simone Kimpeler, Pille Pruulmann-Vengerfeldt
      Pages 181-197
    5. Maria A. Wimmer, Karol Furdik, Melanie Bicking, Marian Mach, Tomas Sabol, Peter Butka
      Pages 199-219
  4. Future Research Directions of Open, Collaborative ICT-enabled Governance

    1. Front Matter
      Pages 221-221
    2. Pedro Prieto-Martín, Luis de Marcos, Jose Javier Martínez
      Pages 241-262
    3. Yannis Charalabidis, Sotiris Koussouris, Fenareti Lampathaki, Gianluca Misuraca
      Pages 263-282
  5. Back Matter
    Pages 283-296

About this book


The use of information and communication technologies to support public administrations, governments and decision makers has been recorded for more than 20 years and dubbed e-Government. Moving towards open governance roadmaps worldwide, electronic participation and citizen engagement stand out as a new domain, important both for decision makers and citizens; and over the last decade, there have been a variety of related pilot projects and innovative approaches.

With contributions from leading researchers, Charalabidis and Koussouris provide the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, cases and lessons learnt within the domain of open, collaborative governance and online citizen engagement. The book is divided into three sections: Section one, “Public Policy Debate Foundations,” lays the foundations regarding processes and methods for scoping, planning, evaluating and transforming citizen engagement. The second section, “Information and Communication Technologies for Citizen Participation,” details practical approaches to designing and creating collaborative governance infrastructures and citizen participation for businesses and administrations. Lastly, the third section on “Future Research Directions of Open, Collaborative ICT-enabled Governance” provides a constructive critique of the developments in the past and presents prospects regarding future challenges and research directions.

The book is mainly written for academic researchers and graduate students working in the computer, social, political and management sciences. Its audience includes researchers and practitioners in e-Governance, public administration officials, policy and decision makers at the local, national and international level engaged in the design and creation of policies and services, and ICT professionals engaged in e-Governance and policy modelling projects and solutions.


collaborative systems decision support systems e-government e-participation e-petitioning online discussion forum open policy modeling public administration

Editors and affiliations

  • Yannis Charalabidis
    • 1
  • Sotirios Koussouris
    • 2
  1. 1., Information Systems LaboratoryUniversity of the AegeanKarlovassi, SamosGreece
  2. 2., Decision Support Systems Laboratory (DSSNational Technical University of AthensAthensGreece

Bibliographic information

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