Telephone Surveys in Europe

Research and Practice

  • Sabine Häder
  • Michael Häder
  • Mike Kühne

Table of contents

  1. Front Matter
    Pages 1-12
  2. Spotlights on Selected European Countries

    1. Front Matter
      Pages 1-1
    2. Anna Andreenkova
      Pages 3-15
    3. Dirkjan Beukenhorst
      Pages 17-24
    4. Michèle Ernst Stähli
      Pages 25-36
    5. Vesa Kuusela, Matti Simpanen
      Pages 37-45
    6. Elizabeth Nelson
      Pages 47-57
    7. Teresio Poggio, Mario Callegaro
      Pages 59-72
    8. Paula Vicente, Elizabeth Reis
      Pages 73-81
  3. Sampling for Telephone Surveys

    1. Front Matter
      Pages 83-83
    2. Dominique Joye, Alexandre Pollien, Marlène Sapin, Michèle Ernst Stähli
      Pages 85-102
    3. Christiane Heckel, Kathrin Wiese
      Pages 103-119
  4. Weighting and Nonresponse

    1. Front Matter
      Pages 145-145
    2. Siegfried Gabler, Sabine Häder, Iris Lehnhoff, Elisabeth Mardian
      Pages 147-167
    3. Fannie Cobben, Barry Schouten, Jelke Bethlehem
      Pages 169-185
  5. Data Quality

    1. Front Matter
      Pages 209-209
    2. Peter Lynn, Olena Kaminska
      Pages 211-228
  6. Recommandations for Telephone Surveys

    1. Front Matter
      Pages 263-263
    2. Patrick Schmich, Franziska Jentsch
      Pages 295-313
  7. Back Matter
    Pages 0--1

About this book


Telephone surveying is the most often applied mode of data collection in Europe. That implies a need for methodological knowledge on this topic. However, technical conditions are changing rapidly and the challenge for survey researchers to stay up-to-date is immense. For instance, landline and mobile phone coverage have extremely changed in the last time. Along with the rising number of so-called "mobile-onlys", this particular field of telephone survey research becomes more and more important. Thus, we concentrate on the latest developments and trends in landline and mobile phone surveys in Europe.

The book is addressed to all scientists and practitioners who deal with theory and application of telephone surveys - in academic and market research. Furthermore, it is a valuable reader for students who are interested in survey methodology.


Market research Mobile-only households Response Quality Sampling Stratgies Telephone polls

Editors and affiliations

  • Sabine Häder
    • 1
  • Michael Häder
    • 2
  • Mike Kühne
    • 3
  1. 1.Methodology at GESISCenter for Survey Design andMannheimGermany
  2. 2., Philosophische Fakultät -Technische Universität DresdenDresdenGermany
  3. 3.DresdenGermany

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2012
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-25410-9
  • Online ISBN 978-3-642-25411-6
  • Buy this book on publisher's site
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