© 2011

New Studies in Global IT and Business Service Outsourcing

5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers

  • Julia Kotlarsky
  • Leslie P. Willcocks
  • Ilan Oshri
Conference proceedings Global Sourcing 2011

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 91)

Table of contents

  1. Front Matter
  2. Global Sourcing of Information Technology and Business Processes

    1. Thomas Ph. Herz, Florian Hamel, Falk Uebernickel, Walter Brenner
      Pages 1-20
    2. Gerhard F. Knolmayer, Petra Asprion
      Pages 21-45
    3. Danai Tsotra, Laurence Brooks, Guy Fitzgerald
      Pages 99-114
    4. Jos van Hillegersberg, Gerwin Ligtenberg, Mehmet N. Aydin
      Pages 133-152
    5. Sadhana Deshpande, Sarah Beecham, Ita Richardson
      Pages 153-174
    6. Irman Nazri Nasir, Pamela Abbott, Guy Fitzgerald
      Pages 175-200
    7. Ilan Oshri, Julia Kotlarsky
      Pages 201-217
  3. Back Matter

About these proceedings


This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March 14-17, 2011. They have been gleaned from a vast empirical base brought together by leading researchers in information systems, strategic management, and operations.

This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to how innovation can be realized in global or outsourced software development environments.


IT governance SaaS - agile software development global software development offshoring outsourcing software as a service

Editors and affiliations

  • Julia Kotlarsky
    • 1
  • Leslie P. Willcocks
    • 2
  • Ilan Oshri
    • 3
  1. 1.Warwick Business SchoolUniversity of WarwickCoventryUK
  2. 2.London School of EconomicsLondonUK
  3. 3.Rotterdam School of ManagementErasmus UniversityRotterdamThe Netherlands

Bibliographic information

  • Book Title New Studies in Global IT and Business Service Outsourcing
  • Book Subtitle 5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers
  • Editors Julia Kotlarsky
    Leslie P. Willcocks
    Ilan Oshri
  • Series Title Lecture Notes in Business Information Processing
  • DOI
  • Copyright Information Springer-Verlag GmbH Berlin Heidelberg 2011
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science Computer Science (R0)
  • Softcover ISBN 978-3-642-24814-6
  • eBook ISBN 978-3-642-24815-3
  • Series ISSN 1865-1348
  • Series E-ISSN 1865-1356
  • Edition Number 1
  • Number of Pages VIII, 219
  • Number of Illustrations 18 b/w illustrations, 17 illustrations in colour
  • Topics Management of Computing and Information Systems
    Software Engineering
  • Buy this book on publisher's site
Industry Sectors
Chemical Manufacturing
IT & Software
Consumer Packaged Goods
Finance, Business & Banking