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Electronic Government

First International Conference, EGOV 2002, Aix-en-Provence, France, September 2-5, 2002. Proceedings

  • Conference proceedings
  • © 2002

Overview

Editors:
  1. Roland Traunmüller

    1. Institute of Applied Computer Science, University of Linz, Linz, Austria

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  2. Klaus Lenk

    1. Lehrstuhl für Verwaltungsinformatik, University of Oldenburg, Oldenburg, Germany

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    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Lecture Notes in Computer Science (LNCS, volume 2456)

Included in the following conference series:

Conference proceedings info: EGOV 2002.

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Table of contents (78 papers)

  1. Business Process Reengineering

    1. Understanding and Modelling Flexibility in Administrative Processes

      • Ralf Klischewski, Klaus Lenk
      Pages 129-136

    2. Business Process Management - As a Method of Governance

      • Margrit Falck
      Pages 137-141

    3. Proposal for a Dutch Legal XML Standard

      • Alexander Boer, Rinke Hoekstra, Radboud Winkels, Tom van Engers, Frederik Willaert
      Pages 142-149

  2. Electronic Service Delivery

    1. Size Matters—Electronic Service Delivery by Municipalities?

      • Ronald Leenes, Jörgen Svensson
      Pages 150-156

    2. Administration 2000—Networking Municipal Front and Back Offices for One-Stop Government

      • Volker Jacumeit
      Pages 157-162

    3. The Experience of German Local Communities with e-Government—Results of the MEDIA@Komm Project

      • Tina Siegfried
      Pages 163-168

    4. Electronic Public Service Delivery through Online Kiosks: The User’s Perspective

      • Ruth Ashford, Jennifer Rowley, Frances Slack
      Pages 169-172

    5. FASME—From Smartcards to Holistic IT—Architectures for Interstate e-Government

      • Reinhard Riedl, Nico Maibaum
      Pages 173-178

    6. The Local e-Government Best Practice in Italian Country: The Case of the Centralised Desk of “Area Berica”

      • Lara Gadda, Alberto Savoldelli
      Pages 179-186

    7. The Immanent Fields of Tension Associated with e-Government

      • Otto Petrovic
      Pages 187-190

    8. VCRM — Vienna Citizen Request Management

      • Josef Wustinger, Gerhard Jakisch, Rolf Wohlmannstetter, Rainer Riedel
      Pages 191-194

  3. Designing Innovative Applications

    1. Public-Private Partnerships to Manage Local Taxes: Information Models and Software Tools

      • Mario A. Bochicchio, Antonella Longo
      Pages 195-198

    2. E-MuniS — Electronic Municipal Information Services - Best Practice Transfer and Improvement Project: Project Approach and Intermediary Results

      • Bojil Dobrev, Mechthild Stoewer, Lambros Makris, Eleonora Getsova
      Pages 199-206

    3. Some Specific e-Government Management Problems in a Transforming Country

      • Nicolae Costake
      Pages 207-210

    4. Towards a Trustful and Flexible Environment for Secure Communications with Public Administrations

      • J. Lopez, A. Maña, J. Montenegro, J. Ortega, J. Troya
      Pages 211-214

    5. Supporting Efficient Multinational Disaster Response through a Web-Based System

      • Ignacio Aedo, Paloma Díaz, Camino Fernández, Jorge de Castro
      Pages 215-222

    6. KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration

      • Lara Gadda, Emilio Bugli Innocenti, Alberto Savoldelli
      Pages 223-229

    7. Elektronische Steuer Erlass Dokumentation a Documentation on Official Tax Guide Lines

      • Viktorija Kocman, Angela Stöger-Frank, Simone Ulreich
      Pages 230-233
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  1. Electronic Government

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About this book

In defining the state of the art of E-Government, EGOV 2002 was aimed at breaking new ground in the development of innovative solutions in this impor­ tant field of the emerging Information Society. To promote this aim, the EGOV conference brought together professionals from all over the globe. In order to obtain a rich picture of the state of the art, the subject matter was dealt with in various ways: drawing experiences from case studies, investigating the outcome from projects, and discussing frameworks and guidelines. The large number of contributions and their breadth testify to a particularly vivid discussion, in which many new and fascinating strands are only beginning to emerge. This begs the question where we are heading in the field of E-Government. It is the intention of the introduction provided by the editors to concentrate the wealth of expertise presented into some statements about the future development of E-Government.

Editors and Affiliations

  • Institute of Applied Computer Science, University of Linz, Linz, Austria

    Roland Traunmüller

  • Lehrstuhl für Verwaltungsinformatik, University of Oldenburg, Oldenburg, Germany

    Klaus Lenk

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