E-Service Intelligence

Methodologies, Technologies and Applications

  • Jie Lu
  • Guangquan Zhang
  • Da Ruan

Part of the Studies in Computational Intelligence book series (SCI, volume 37)

Table of contents

  1. Front Matter
    Pages I-IX
  2. E-Services and Intelligent Techniques

    1. Jie Lu, Da Ruan, Guangquan Zhang
      Pages 1-33
    2. Zdzis Pawlak, Andrzej Skowron
      Pages 35-74
    3. Yi Zhao, Wolfgang Halang, Xia Wang
      Pages 75-93
    4. Masoud Nikravesh
      Pages 95-124
    5. Wei Liu, Husniza Husni, Lin Padgham
      Pages 125-146
  3. Web Information Presentation, Search, and Mining

    1. Mieczyslaw A. Kłopotek, Sławomir T. Wierzchon, Krzysztof Ciesielski, Michal Dramiński, Dariusz Czerski
      Pages 169-190
    2. Debbie Zhang, Simeon Simoff, John Debenham
      Pages 191-211
    3. Xia Wang, Bernd J. Krämer, Yi Zhao, Wolfgang A. Halang
      Pages 233-252
    4. Giacomo Patrizi, Claudio Cifarelli, Laura Di Giacomo
      Pages 253-272
  4. Personalization, Privacy, and Trust in E-Services

    1. Matthew Smith, Brent Wenerstrom, Christophe Giraud-Carrier, Steve Lawyer, Wendy Liu
      Pages 273-286
    2. Oscar Corcho, Silvestre Losada, Richard Benjamins, José Luis Bas, Sergio Bellido
      Pages 287-305
    3. Song Han, Elizabeth Chang, Tharam Dillon
      Pages 307-326
    4. Javier Carbo, Jesus Garcia, Jose M. Molina
      Pages 327-345
    5. Yue-Shi Lee, Show-Jane Yen, Min-Chi Hsieh
      Pages 347-364
    6. Zhaohao Sun, Sim Kim Lau
      Pages 365-388
  5. E-Service Evaluation, Optimization, and Knowledge Discovery

    1. Jie Lu, Chenggang Bai, Guangquan Zhang
      Pages 389-409
    2. Slota Renata, Majewska Marta, Kitowski Jacek, Lambert Simon, Laclavik Michal, Hluchy Ladislav et al.
      Pages 411-434
    3. Bin Zhou, Xianyi Zeng, Ludovic Koehl, Yongsheng Ding
      Pages 435-456
    4. K. Stoilova, Z. Ivanova, T. Stoilov
      Pages 457-476
    5. Marcello Castellano, Giuseppe Mastronardi, Flaviano Fiorino, Giuliano Bellone de Grecis, Francesco Arcieri, Valerio Summo
      Pages 477-496
    6. Emma Kushtina, Oleg Zaikin, Przemyslaw Rózewski
      Pages 497-515
    7. Matthias Fluegge, Michael C. Jaeger
      Pages 517-534
  6. Intelligent E-Service Support System Developments

    1. Costin Bǎdicǎ, Maria Ganzha, Marcin Paprzycki
      Pages 555-578
    2. Mao Lin Huang, Quang Vinh Nguyen, Wei Lai
      Pages 579-600
    3. Zhongzhi Shi, He Huang, Yuncheng Jiang, Jiewen Luo, Zheng Zheng, Fen Lin
      Pages 627-646
    4. Enrique Herrera-Viedma, Eduardo Peis, José M. Morales-del-Castillo, Karina Anaya
      Pages 647-666
    5. Ping Li, Zhong Li, Siegfried Fettinger, Yaobing Mao, Wolfgang A. Halang
      Pages 667-685
    6. A. B. Patki, Tapasya Patki, Swati Khurana, Revati Patki, Aditi Kapoor
      Pages 687-704
  7. Back Matter
    Pages 705-711

About this book


Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.


Electronic Services Internet Web data mining e-learning e-services information system intelligence knowledge discovery learning modeling optimization organization semantic web system development

Editors and affiliations

  • Jie Lu
    • 1
  • Guangquan Zhang
    • 2
  • Da Ruan
    • 3
    • 4
  1. 1.Faculty of Information TechnologyUniversity of TechnologyBroadwayAustralia
  2. 2.Faculty of Information TechnologyUniversity of TechnologyBroadwayAustralia
  3. 3.The Belgian Nuclear Research Centre (SCK.CEN)Belgium
  4. 4.Department of Applied Mathematics and Computer ScienceGhent UniversityGentBelgium

Bibliographic information

  • DOI
  • Copyright Information Springer Berlin Heidelberg 2007
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Engineering Engineering (R0)
  • Print ISBN 978-3-540-37015-4
  • Online ISBN 978-3-540-37017-8
  • Series Print ISSN 1860-949X
  • Series Online ISSN 1860-9503
  • Buy this book on publisher's site
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