© 2004

Handbook on Knowledge Management 1

Knowledge Matters

  • Clyde W. Holsapple

Part of the International Handbooks on Information Systems book series (INFOSYS, volume 1)

Table of contents

  1. Front Matter
    Pages I-XXXIV
  2. Foundations of Knowledge Management

    1. Front Matter
      Pages 1-4
    2. David Bennet, Alex Bennet
      Pages 5-20
    3. James D. McKeen, D. Sandy Staples
      Pages 21-41
    4. Ulrike Schultze
      Pages 43-58
    5. Paul M. Romer, Joel Kurtzman
      Pages 73-87
    6. Clyde W. Holsapple, K. D. Joshi
      Pages 89-124
  3. Knowledge: A Key Organizational Resource

    1. Front Matter
      Pages 125 -128
    2. David J. Teece
      Pages 129-152
    3. Leif Edvinsson
      Pages 153-163
    4. Clyde W. Holsapple
      Pages 165-188
    5. Murray E. Jennex, Lorne Olfman
      Pages 207-234
    6. Timothy Kayworth, Dorothy Leidner
      Pages 235-252
    7. Dan N. Stone, Sony Warsono
      Pages 253-269
    8. Jacky Swan
      Pages 271-296
  4. Knowledge Processors and Processing

    1. Front Matter
      Pages 297 -300
    2. Brian R. Gaines
      Pages 317-347

About this book


As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.  


Intellectual Capital Knowledge Management Knowledge Organization Knowledge Systems Organizational Knowledge Organizational Learning organizations

Editors and affiliations

  • Clyde W. Holsapple
    • 1
  1. 1.University of KentuckyLexingtonUSA

Bibliographic information

Industry Sectors
Chemical Manufacturing
IT & Software
Consumer Packaged Goods
Finance, Business & Banking


"One of the most comprehensive compendiums on KM I have seen...If you are serious about your KM career and want to substantially increase your understanding of KM and ability to communicate its merits to others, to create the knowledge imperative, and the increase the likelihood of the success of your KM initiatives as part of your overall program to "create a learning organization”, this content is a must." --"In Thought & Practice," The Journal of the Knowledge and Innovation Management Professional Society (KMPro)

"The first volume - Knowledge Matters - covers foundations, knowledge as a resource, knowledge processing and influences. Volume 2 - Knowledge Directions - covers technologies, outcomes, knowledge management in action and the knowledge management horizon. I thought I knew a lot about knowledge management. This book shows me that I still have a lot to learn. It's an invaluable reference." --Knowledge Digest