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Optimising Business Performance with Standard Software Systems

How to reorganise Workflows by Chance of Implementing new ERP-Systems (SAP®, BAANTM, Peoplesoft®, Navision® ...) or new Releases

  • Authors
  • Heinz-Dieter Knöll
  • Lukas W. H. Kühl
  • Roland W. A. Kühl
  • Robert Moreton
Book

Part of the Business Computing book series (XBC)

Table of contents

  1. Front Matter
    Pages I-XV
  2. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 1-7
  3. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 9-19
  4. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 21-43
  5. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 45-63
  6. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 65-104
  7. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 105-128
  8. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 129-177
  9. Heinz-Dieter Knöll, Lukas W. H. Kühl, Roland W. A. Kühl, Robert Moreton
    Pages 179-413
  10. Back Matter
    Pages 414-427

About this book

Introduction

Preface In recent years Standard Software has evolved from a tool for supporting commercial/administrative activities (e.g. financial ac­ counting) to integrated systems that cover entire business proc­ esses in companies. The rapid development of these systems, an increasing number of implementations, and the suppliers' an­ nouncements concerning the functional extension of their sys­ tems lead us to expect a further market penetration of Standard Software. SAP's Industrial Solutions, for instance, which are of­ fered for the key processes of entire lines of business demon­ strate the impressive success of Standard Software Systems. The widespread implementation of commercial Standard Soft­ ware has reqUired considerable investments by industrial and service companies. Now it is time to verify if the planned gains and advantages of these systems have actually been realised, i.e. one has to ask whether the systems payoff as originally ex­ pected. It has to be kept in mind that the vendors have promised far-reaching optimisation of their clients' business processes by means of the so called best-practice reference processes implied by their systems. The advantages of these best-practices should have been incorporated in the processes of the respective com­ panies. On closer inspection, one can see that the claimed advantages of the systems' capabilities in terms of optimised processes have not been realised in many of the current implementations. Studies and interviews undertaken with applying companies as part of the research for this book confirm this finding.

Keywords

ARIS BPR BaaN Business Process Modelling Business Process Optimisation Business Process Reengineering Geschäftsprozessoptimierung Optimierung Qualitätsmanagement SAP Standardsoftware Versionswechsel Workflow Management business process ERP-System Geschäftsprozess information system modeling optimization process optimization quality management software workflow

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-322-89891-3
  • Copyright Information Vieweg+Teubner Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2001
  • Publisher Name Vieweg+Teubner Verlag
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-322-89893-7
  • Online ISBN 978-3-322-89891-3
  • Buy this book on publisher's site
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