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Professionell Telefonieren

Kompetenz, Kundenorientierung und Corporate Identity am Telefon

  • Authors
  • Gisa Briese-Neumann

Table of contents

  1. Front Matter
    Pages 1-10
  2. Gisa Briese-Neumann
    Pages 11-13
  3. Gisa Briese-Neumann
    Pages 14-16
  4. Gisa Briese-Neumann
    Pages 17-19
  5. Gisa Briese-Neumann
    Pages 20-38
  6. Gisa Briese-Neumann
    Pages 39-51
  7. Gisa Briese-Neumann
    Pages 52-64
  8. Gisa Briese-Neumann
    Pages 72-98
  9. Gisa Briese-Neumann
    Pages 117-119
  10. Gisa Briese-Neumann
    Pages 120-127
  11. Gisa Briese-Neumann
    Pages 143-153
  12. Gisa Briese-Neumann
    Pages 154-197
  13. Back Matter
    Pages 199-200

About this book

Keywords

Argument Argumentation Dialog Gegenüber Geschichte Klang Kritik Kundenorientierung Kunst Nachrichtenübermittlung Nacht Struktur Technologie Wände corporate identity

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-322-84741-6
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 1996
  • Publisher Name Gabler Verlag
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-409-19983-4
  • Online ISBN 978-3-322-84741-6
  • Buy this book on publisher's site
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