© 2004

Change Paradigms in the Setting of Knowledge Management Systems

  • Authors

Part of the Leiden University Management Research Series book series (LUMRS)

Table of contents

  1. Front Matter
    Pages I-VIII
  2. Hauke Heier
    Pages 1-27
  3. Hauke Heier
    Pages 29-52
  4. Hauke Heier
    Pages 53-80
  5. Back Matter
    Pages 133-183

About this book


Culture is widely acknowledged as a most prominent make-or-break factor of knowledge management systems implementation projects. Behavioral and organizational change management are critical to achieve a good fit between human factors and technology.

Hauke Heier examines how technology-facilitated knowledge management initiatives can establish supportive knowledge-intensive cultures. Based on an explorative case study of a four-year implementation and change management project in the electrical engineering and electronics industry, he investigates the explanatory power of two complementary change management frameworks in the new setting of knowledge management systems. Thus, this study contributes to the development of theory and managerial practice - toward a culture change-based implementation framework.


Behavioral change Change Management Knowledge Management Systems Leiden University Management Research Series Organizational change knowledge management management

About the authors

Dr. Hauke Heier works as a research associate at European Business School (Oestrich-Winkel), and acts as a visiting assistant professor of business administration and information management at Leiden University School of Management and Munich Business School.

Bibliographic information

  • Book Title Change Paradigms in the Setting of Knowledge Management Systems
  • Authors Hauke Heier
  • Series Title Leiden University Management Research Series
  • DOI
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2004
  • Publisher Name Deutscher Universitätsverlag
  • eBook Packages Springer Book Archive
  • Softcover ISBN 978-3-8244-0769-9
  • eBook ISBN 978-3-322-81150-9
  • Edition Number 1
  • Number of Pages VIII, 184
  • Number of Illustrations 2 b/w illustrations, 0 illustrations in colour
  • Topics Business and Management, general
  • Buy this book on publisher's site
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