An Integrated Company-Wide Management System

Combining Lean Six Sigma with Process Improvement

  • Souraj Salah
  • Abdur Rahim

Table of contents

  1. Front Matter
    Pages i-xxx
  2. Introduction and Literature Review

    1. Front Matter
      Pages 1-1
    2. Souraj Salah, Abdur Rahim
      Pages 3-5
    3. Souraj Salah, Abdur Rahim
      Pages 7-36
  3. Enhancement of the Six Sigma Methodology

    1. Front Matter
      Pages 37-37
    2. Souraj Salah, Abdur Rahim
      Pages 39-47
    3. Souraj Salah, Abdur Rahim
      Pages 49-93
    4. Souraj Salah, Abdur Rahim
      Pages 95-104
    5. Souraj Salah, Abdur Rahim
      Pages 105-111
  4. Integrated Company-Wide Management System (ICWMS)

    1. Front Matter
      Pages 113-113
    2. Souraj Salah, Abdur Rahim
      Pages 115-125
    3. Souraj Salah, Abdur Rahim
      Pages 127-163
    4. Souraj Salah, Abdur Rahim
      Pages 165-174
    5. Souraj Salah, Abdur Rahim
      Pages 175-179
  5. Back Matter
    Pages 181-236

About this book


This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization.
The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading.
This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.


Guide to Management System Total Quality Management and Control Business Process Management and Continuous Improvement Operations Management and Excellence Lean Six Sigma Implementing integrated management

Authors and affiliations

  • Souraj Salah
    • 1
  • Abdur Rahim
    • 2
  1. 1.School of Business and Quality ManagementHBMS UniversityDubaiUnited Arab Emirates
  2. 2.Quantitative Methods, Faculty of Business AdministrationUniversity of New BrunswickFrederictonCanada

Bibliographic information

Industry Sectors
Materials & Steel
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods
Energy, Utilities & Environment
Oil, Gas & Geosciences