© 2018

Psychological Empowerment and Job Satisfaction in the Banking Sector

  • Discusses how psychological empowerment can increase job satisfaction

  • Gives practical advice for applying empowerment strategies in the workplace

  • Analyses the relationship between psychological empowerment and job related stress


Table of contents

  1. Front Matter
    Pages i-xviii
  2. Elizabeth George, Zakkariya K.A.
    Pages 1-20
  3. Elizabeth George, Zakkariya K.A.
    Pages 21-46
  4. Elizabeth George, Zakkariya K.A.
    Pages 47-86
  5. Elizabeth George, Zakkariya K.A.
    Pages 87-126
  6. Elizabeth George, Zakkariya K.A.
    Pages 127-137
  7. Elizabeth George, Zakkariya K.A.
    Pages 139-160
  8. Elizabeth George, Zakkariya K.A.
    Pages 161-176
  9. Elizabeth George, Zakkariya K.A.
    Pages 177-182
  10. Back Matter
    Pages 183-184

About this book


This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today’s working climate the wellbeing and involvement of employees is of utmost importance to any company’s overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.


Psychological Empowerment job satisfaction Private sector bank employee wellbeing Public sector banks employee wellbeing new generation banks bank employees banking organizations management techniques job related stress Management Studies Self-determination Dimension Competence Dimension managing organisational effectiveness employee wellbeing

Authors and affiliations

  1. 1.Department of Management StudiesAdi Shankara Institute of Engineering and TechnologyKaladyIndia
  2. 2.School of Management StudiesCochin University of Science and TechnologyKochiIndia

About the authors

Elizabeth George is Head of the Department of Management Studies, Adi Shankara Institute of Engineering & Technology, Kalady, India. She has twenty years of teaching and administrative experience and authored more than thirty five research papers in refereed national and international journals and books. 

Zakkariya K.A. is Professor in Management at Cochin University of Science and Technology, India with 20 years of teaching and research experience. He has occupied various positions in statutory bodies of different universities and published over fifty papers in reputed journals and books.

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods