Table of contents

  1. Front Matter
    Pages i-x
  2. General Framework for Interventions in Collective Labor Conflict

    1. Front Matter
      Pages 1-1
    2. Ana Belén García, Erica Romero Pender, Francisco J. Medina, Martin C. Euwema
      Pages 3-16 Open Access
    3. Erica Romero Pender, Ana Belén García, Francisco J. Medina, Martin C. Euwema
      Pages 17-26 Open Access
  3. Regulations and Practices of Mediation and Conciliation within the European Union

    1. Front Matter
      Pages 27-27
    2. Tijs Besieux, Elisabet Lenaerts, Olivier Van Loo, Valerie Veldeman
      Pages 29-45 Open Access
    3. Hans Jørgen Limborg, Ulrik Gensby, Søren Viemose
      Pages 47-69 Open Access
    4. Alan Jenkins, Christian Thuderoz, Aurélien Colson
      Pages 85-98 Open Access
    5. Andrea Caputo, Giuseppe Valenza
      Pages 113-127 Open Access
    6. Barbara Kożusznik, Małgorzata Chrupała-Pniak, Michał Brol
      Pages 145-160 Open Access
    7. Andreia Pinheiro, Ana Margarida Passos, Alan Stoleroff
      Pages 161-174 Open Access
    8. Dragos Iliescu, Andreea Butucescu
      Pages 175-191 Open Access
    9. Lourdes Munduate, Erica Romero Pender, Ana Belén García, Francisco J. Medina
      Pages 193-208 Open Access
    10. Kristina Potočnik, Sara Chaudhry, Marta Bernal-Valencia
      Pages 209-225 Open Access
    11. Patricia Elgoibar, Francisco J. Medina, Ana Garcia, Erica Romero Pender, Martin C. Euwema
      Pages 227-244 Open Access
  4. Regulations and Practices of Mediation and Conciliation Around the Globe

    1. Front Matter
      Pages 245-245
    2. Mark Bray, Johanna Macneil
      Pages 247-263 Open Access
    3. Wei Chi, Yueting Ji, Wei Huang
      Pages 265-277 Open Access
    4. Ernesto Noronha, Premilla D’Cruz
      Pages 279-292 Open Access
    5. Arnold M. Zack, Thomas A. Kochan
      Pages 309-322 Open Access
  5. Taking Stock: From Intervention to Prevention in Collective Labor Conflicts

    1. Front Matter
      Pages 323-323
    2. Martin C. Euwema, Ana Belén García, Erica Romero Pender, Francisco J. Medina
      Pages 325-338 Open Access
  6. Back Matter
    Pages 339-339

About this book


This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are  discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations  and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.


Conflict Management Systems Mediation in Collective Conflict Industrial Relations Conflicts Third Party Intervention in Organizational Conflicts Collective Labor Disputes Mediation Systems Open Access

Editors and affiliations

  • Martin C. Euwema
    • 1
  • Francisco J. Medina
    • 2
  • Ana Belén García
    • 3
  • Erica Romero Pender
    • 4
  1. 1.Faculty of PsychologyKU LeuvenLeuvenBelgium
  2. 2.Faculty of PsychologyUniversity of SevillaSevilleSpain
  3. 3.Department of Social PsychologyUniversity of SevillaSevilleSpain
  4. 4.Department of Social PsychologyUniversity of SevillaSevilleSpain

Bibliographic information

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