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© 2018

Cracked it!

How to solve big problems and sell solutions like top strategy consultants

Book

Table of contents

  1. Front Matter
    Pages i-xix
  2. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 1-14
  3. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 15-34
  4. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 35-52
  5. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 53-68
  6. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 69-93
  7. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 95-116
  8. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 117-138
  9. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 139-167
  10. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 169-195
  11. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 197-221
  12. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 223-249
  13. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 251-269
  14. Bernard Garrette, Corey Phelps, Olivier Sibony
    Pages 271-274
  15. Back Matter
    Pages 275-284

About this book

Introduction

Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn’t come naturally and we haven’t been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We’re quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn’t obvious to our audience.

How can we do it better? 

In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide readers through each step in the process: from how to state, structure and then solve problems to how to sell the solutions.

Written in an engaging style by a trio of experts with decades of experience researching, teaching and consulting on complex business problems, this book will be an indispensable manual for anyone interested in creating value by helping their organizations crack the problems that matter most.

Keywords

problem solving strategy consulting storylines solutions

Authors and affiliations

  1. 1.HEC Paris School of ManagementJouy-en-JosasFrance
  2. 2.Desautels Faculty of ManagementMcGill UniversityMontreal, QCCanada
  3. 3.HEC Paris School of ManagementJouy-en-JosasFrance

About the authors

Bernard Garrette is Professor of Strategy at HEC Paris. His teaching and research focus on corporate strategy, business simulations and problem solving. He served as MBA Associate Dean at HEC Paris, Corporate Strategy Expert with McKinsey & Company, and consultant or management educator for blue chip companies and start-ups.

Corey Phelps is Associate Professor of Strategy, Marcel Desautels Faculty Fellow and Associate Dean of Executive Education at the Desautels Faculty of Management, McGill University. He is a frequent keynote speaker, corporate trainer and consultant on topics of strategy and innovation.

Olivier Sibony is Affiliate Professor of Strategy at HEC Paris, where he teaches problem solving and strategic decision making. Previously, he was a Senior Partner of McKinsey & Company, where he spent 25 years advising the leaders of global corporations, and held a number of firm leadership roles.

Bibliographic information

  • Book Title Cracked it!
  • Book Subtitle How to solve big problems and sell solutions like top strategy consultants
  • Authors Bernard Garrette
    Corey Phelps
    Olivier Sibony
  • DOI https://doi.org/10.1007/978-3-319-89375-4
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2018
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-319-89374-7
  • Softcover ISBN 978-3-030-07753-2
  • eBook ISBN 978-3-319-89375-4
  • Edition Number 1
  • Number of Pages XIX, 284
  • Number of Illustrations 62 b/w illustrations, 0 illustrations in colour
  • Topics Business Strategy/Leadership
    Knowledge Management
  • Buy this book on publisher's site
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