© 2018

Knowledge Management in Digital Change

New Findings and Practical Cases

  • Klaus North
  • Ronald Maier
  • Oliver Haas

Part of the Progress in IS book series (PROIS)

Table of contents

  1. Front Matter
    Pages i-xiii
  2. Klaus North, Ronald Maier, Oliver Haas
    Pages 1-29
  3. Digitally Enabled Enrichment of Resources to Leverage Human Performance

    1. Front Matter
      Pages 31-31
    2. Achim Rettinger, Stefan Zander, Maribel Acosta, York Sure-Vetter
      Pages 33-49
    3. Hans-Peter Schnurr, Dominik Aronsky, Dirk Wenke
      Pages 51-63
    4. Michael Kohlegger, Christian Ploder
      Pages 65-81
    5. Anja Richert
      Pages 97-110
  4. Collaboration and Networking

    1. Front Matter
      Pages 111-111
    2. Sebastian Kernbach, Sabrina Bresciani
      Pages 129-152
  5. Leading and Learning 4.0

    1. Front Matter
      Pages 207-207
    2. Thorsten Petry
      Pages 209-218
    3. Daniel Weihs
      Pages 219-226
    4. Jörgen Jaanus, Nina Suomi, Tobias Ley
      Pages 247-262
    5. Angelika Mittelmann
      Pages 263-275

About this book


This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies. It analyzes how the disruptive power of digitization is becoming a major challenge for knowledge-based value creation worldwide, and subsequently examines the changes in how we manage information and knowledge, communicate, collaborate, learn and decide within and across organizations. The book highlights the opportunities provided by disruptive renewal, while also stressing the need for knowledge workers and organizations to transform governance, leadership and work organization. Emerging new business models and digitally enabled co-creation are presented as drivers that can help establish new ways of managing knowledge. In turn, a number of carefully selected and interpreted case studies provide a link to practice in organizations. 


knowledge management digital transformation digitally enabled knowledge work knowledge economy organizational learning knowledge economy 4.0 organizational learning 4.0

Editors and affiliations

  • Klaus North
    • 1
  • Ronald Maier
    • 2
  • Oliver Haas
    • 3
  1. 1.Wiesbaden Business SchoolRheinMain University of Applied SciencesWiesbadenGermany
  2. 2.School of ManagementUniversity of InnsbruckInnsbruckAustria
  3. 3.Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)BonnGermany

About the editors

Dr. Klaus North is Professor of International Management at Wiesbaden Business School, Germany. His current research covers knowledge and innovation management, particularly knowledge sharing within and between enterprises in an international context. He was founding president of the German Knowledge Management Association and was scientific director of the German Knowledge Management Award. He frequently consults with major firms, governments and international organizations and teaches regularly in business programmes internationally.

Dr. Ronald Maier is Professor of Information Systems at the School of Management of the University of Innsbruck, Austria. He holds a PhD in Management Information Systems from WHU Otto Beisheim School of Management in Koblenz, Germany and a habilitation degree from University of Regensburg, Germany. His research interests include collaboration engineering, connectivity, crowdsourcing and knowledge management. His research has appeared in books and journals such as Journal of Strategic Information Systems, IEEE Transactions on Learning Technologies and Journal of Knowledge Management.

Oliver Haas is Head of the Health, Education, and Social Protection Section at the Deutsche Gesellschaft für Internationale Zusammenarbeit. Prior to this he was Senior Operations Officer at the World Bank in Washington D.C. Oliver has been working in international development for more than 15 years. He has worked in various countries (Malaysia, South Africa, Vietnam) where he managed projects in Vocational Education. He has also lectured at various European universities and institutes (Barcelona, Vienna, Darmstadt), and is an editor of and regular contributor to Germany’s leading magazine on organisational development, OrganisationsEntwicklung. 

Bibliographic information