© 2017

Shaping Inclusive Workplaces Through Social Dialogue

  • Alicia Arenas
  • Donatella Di Marco
  • Lourdes Munduate
  • Martin C. Euwema


  • The first book to provide research and tools in order to create inclusive organizations through Social Dialogue

  • Introduces the important roles played by different stakeholders to create an inclusive organization

  • Delivers applied multi-disciplinary research from top scholars on the much debated issue of creating inclusive workplaces


Part of the Industrial Relations & Conflict Management book series (IRCM)

Table of contents

  1. Front Matter
    Pages i-x
  2. Reframing Inclusive Workplaces

    1. Front Matter
      Pages 1-1
    2. Alicia Arenas, Donatella Di Marco, Lourdes Munduate, Martin C. Euwema
      Pages 3-21
    3. Stavroula Demetriades
      Pages 53-69
  3. Following the Circle of Inclusion

    1. Front Matter
      Pages 71-71
    2. Patricia Elgoibar, Tijs Besieux, Megan McCaffrey, Claire Godding
      Pages 73-86
    3. Nick Drydakis, Peter MacDonald, Vasiliki Bozani, Vangelis Chiotis
      Pages 87-102
    4. Jesús F. Salgado, Silvia Moscoso, Antonio L. García-Izquierdo, Neil R. Anderson
      Pages 103-119
    5. Fred Zijlstra, Gemma van Ruitenbeek, Henny Mulders, Brigitte van Lierop
      Pages 121-137
    6. Donatella Di Marco
      Pages 187-200
    7. Marc Verschueren, Martin C. Euwema
      Pages 201-207
    8. Pascale Peters, Beatrice Van der Heijden, Daniel Spurk, Ans de Vos, Renate Klaassen
      Pages 209-220
    9. Ines Martinez-Corts, Evangelia Demerouti
      Pages 221-237

About this book


This book presents Social Dialogue as a social innovation strategy for managing diversity at any step of the human resource circle. It showcases empirical research on how to improve open dialogue and constructive negotiations between management, trade unions and employee representatives using multi-disciplinary perspectives from psychology, business, law, gender studies, sociology and management. This book delivers the latest research to promote a change of attitudes, behaviors and competences on diversity and social inclusion, and develop effective organizational responses in terms of policies and procedural aspects to improve inclusion of vulnerable groups at work.

The authors and editors explain effective development tools for an inclusive workplace through Social Dialogue, showing that it is possible to achieve this by integrating values, policies and practices at organizational level. The diversity of contributions from different organizational contexts, countries and cultures results in this being a valuable book for a wide range of scientists, researchers, students and human resource managers as they seek to shape inclusive workplaces through Social Dialogue.


Social Dialogue Inclusive Organizations Workplace Diversity Human Resources Management Organizational Change Human Resources Practices

Editors and affiliations

  • Alicia Arenas
    • 1
  • Donatella Di Marco
    • 2
  • Lourdes Munduate
    • 3
  • Martin C. Euwema
    • 4
  1. 1.University of SevilleSevilleSpain
  2. 2.University of SevilleSevilleSpain
  3. 3.University of SevilleSevilleSpain
  4. 4.KU LeuvenLeuvenBelgium

About the editors

Alicia Arenas is Associate Professor at the University of Seville. Her research has been focused on Social Cognitive Theory and self-regulatory mechanisms in different applied areas. Currently, she is working on diversity and occupational health psychology. From her position as coordinator of Master Programs in Work and Organizational Psychology and Human Resources Management, she focuses on how to develop diversity policies in order to improve well-being and health.

Donatella Di Marco is PhD in Work and Organizational Psychology.  Her research focuses on diversity and discrimination at work. She explores to what extent protected groups are victims of modern forms of discrimination (e.g., selective incivility), highlighting consequences of such behaviors at a personal and organizational level. At the moment, she is carrying out her post-doctoral research at University of Seville, Spain.

Lourdes Munduate is Full Professor of Organizational Psychology at the University of Seville (Spain). Her research focuses on conflict management, negotiation, power dynamics, and employment relations. She is (co)author of international scientific journals and she also publishes regularly for practitioners.  She is member of the Executive Committee of the International Association of Applied Psychology (IAAP), and Chair of the Spanish Research Agency for Psychology (ANEP). She holds the Lifetime Achievement Fama Award by University of Seville.

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