Knowledge Management

Value Creation Through Organizational Learning

  • Klaus North
  • Gita Kumta

Part of the Springer Texts in Business and Economics book series (STBE)

Table of contents

  1. Front Matter
    Pages I-XXV
  2. Klaus North, Gita Kumta
    Pages 1-31
  3. Klaus North, Gita Kumta
    Pages 33-66
  4. Klaus North, Gita Kumta
    Pages 67-107
  5. Klaus North, Gita Kumta
    Pages 109-156
  6. Klaus North, Gita Kumta
    Pages 157-199
  7. Klaus North, Gita Kumta
    Pages 201-242
  8. Klaus North, Gita Kumta
    Pages 273-299
  9. Klaus North, Gita Kumta
    Pages 301-330
  10. Back Matter
    Pages 331-344

About this book


This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.

The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and easy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.


Case Studies in Knowledge Management Intellectual Capital Management Knowledge Economy Knowledge Management in the Public Sector Organizational Learning Self Assessment Models in Knowledge Management ISO 9001:2015 Implementation Knowledge Workers

Authors and affiliations

  • Klaus North
    • 1
  • Gita Kumta
    • 2
  1. 1.Wiesbaden Business School, Hochschule RheinMainWiesbadenGermany
  2. 2.School of Business Management, SVKM’s Narsee Monj. Inst. of Management StudiesMumbaiIndia

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing AG, part of Springer Nature 2018
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-59977-9
  • Online ISBN 978-3-319-59978-6
  • Series Print ISSN 2192-4333
  • Series Online ISSN 2192-4341
  • Buy this book on publisher's site
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