Social Computing and Social Media. Applications and Analytics

1. Opinion Mining and Sentiment Analysis

   1. AraSenTi-Lexicon: A Different Approach

      • Hadeel AlNegheimish, Jowharah Alshobaili, Nora AlMansour, Rawan Bin Shiha, Nora AlTwairesh, Sarah Alhumoud

      Pages 226-235

   2. Investigating the Relationship Between Trust and Sentiment Agreement in Arab Twitter Users

      • Areeb Alowisheq, Nora Alrajebah, Asma Alrumikhani, Ghadeer Al-Shamrani, Maha Shaabi, Muneera Al-Nufaisi et al.

      Pages 236-245

   3. Investigating the Polarity of User Postings in a Social System

      • Afonso M. S. Lima, Paloma B. S. Silva, Lívia A. Cruz, Marilia S. Mendes

      Pages 246-257

   4. Intent Classification of Social Media Texts with Machine Learning for Customer Service Improvement

      • Sebastián Pérez-Vera, Rodrigo Alfaro, Héctor Allende-Cid

      Pages 258-274

   5. Sentiment Analysis for Micro-blogging Platforms in Arabic

      • Eshrag Refaee

      Pages 275-294

   6. Automatic Tweets Classification Under an Intelligent Agents Framework

      • Sebastián Rodríguez, Rodrigo Alfaro, Héctor Allende-Cid, Claudio Cubillos

      Pages 295-311

   7. User Experiences Around Sentiment Analyses, Facilitating Workplace Learning

      • Christian Voigt, Barbara Kieslinger, Teresa Schäfer

      Pages 312-324

2. Social Data and Analytics

   1. Front Matter

      Pages 325-325

      PDF

   2. Visual Exploration of Urban Data: A Study of Riyadh Taxi Data

      • Aljoharah Alfayez, Salma Aldawood

      Pages 327-337

   3. Understanding Gendered Spaces Using Social Media Data

      • Aljoharah Alfayez, Zeyad Awwad, Cortni Kerr, Najat Alrashed, Sarah Williams, Areej Al-Wabil

      Pages 338-356

   4. Visual Exploration Patterns in Information Visualizations: Insights from Eye Tracking

      • Jumana Almahmoud, Saleh Albeaik, Tarfah Alrashed, Almaha Almalki

      Pages 357-366

   5. The Rise of Hackathon-Led Innovation in the MENA Region: Visualizing Spatial and Temporal Dynamics of Time-Bounded Events

      • Sitah Almishari, Nora Salamah, Maram Alwan, Nada Alkhalifa, Areej Al-Wabil

      Pages 367-377

   6. How Visual Analytics Unlock Insights into Traffic Incidents in Urban Areas

      • Abdullah Alomar, Najat Alrashed, Isra Alturaiki, Hotham Altwaijry

      Pages 378-393

   7. SparQs: Visual Analytics for Sparking Creativity in Social Media Exploration

      • Nan-Chen Chen, Michael Brooks, Rafal Kocielnik, Sungsoo (Ray) Hong, Jeff Smith, Sanny Lin et al.

      Pages 394-405

   8. Social Networks Serendipity for Educational Learning by Surprise from Big and Small Data Analysis

      • Niki Lambropoulos, Habib Fardoun, Daniyal M. Alghazzawi

      Pages 406-415

   9. What People Do on Yik Yak: Analyzing Anonymous Microblogging User Behaviors

      • Joon-Suk Lee, Seungwon Yang, Amanda L. Munson, Lusene Donzo

      Pages 416-428

   10. BLE-Based Children’s Social Behavior Analysis System for Crime Prevention

       • Shuta Nakamae, Shumpei Kataoka, Can Tang, Yue Pu, Simona Vasilache, Satoshi Saga et al.

       Pages 429-439

   11. Unified Structured Framework for mHealth Analytics: Building an Open and Collaborative Community

       • Hoang D. Nguyen, Danny Chiang Choon Poo

       Pages 440-450

   12. Discovering Subway Design Opportunities Using Social Network Data: The Image-Need-Design Opportunity Model

       • Tianjiao Zhao, Kin Wai Michael Siu, Han Sun

       Pages 451-466

3. Back Matter

   Pages 467-469

   PDF

This book constitutes the proceedings of the 9th International Conference on Social Computing and Social Media, SCSM 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, held in Vancouver, Canada, in July 2017. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The papers thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

The two volumes set of SCSM 2017 presents 67 papers which are organized in the following topical sections: user experience and behavior in social media, costumer behavior and social media, social issues in social media, social media for communication, learning and aging, opinion mining and sentiment analysis, social data and analytics.

• communication management
• heuristic evaluation
• decision-making
• higher education
• human centered design
• information visualization
• recommender systems
• location-based service
• social networks
• social networks
• algorithms
• sentiment analysis
• algorithms
• sentiment analysis
• artificial intelligence
• social computing
• big data
• social media analytics
• collaboration support
• user interface
• user interface
• visualization

• Towson University, Towson, USA

  Gabriele Meiselwitz

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