Handbook Integrated Care

  • Volker  Amelung
  • Viktoria Stein
  • Nicholas Goodwin
  • Ran Balicer
  • Ellen Nolte
  • Esther Suter

Table of contents

  1. Front Matter
    Pages i-x
  2. Foundations of Integrated Care

    1. Front Matter
      Pages 1-1
    2. Nicholas Goodwin, Viktoria Stein, Volker Amelung
      Pages 3-23
    3. Ellen Nolte
      Pages 25-38
    4. A. Mühlbacher, Susanne Bethge
      Pages 39-52
  3. Tools and Instruments

    1. Front Matter
      Pages 53-53
    2. Guus Schrijvers, Dominique Somme
      Pages 55-71
    3. Ellen Nolte
      Pages 73-96
    4. Dominika Urbanski, Anika Reichert, Volker Amelung
      Pages 97-111
    5. Christopher A. Yao, Kendall Ho
      Pages 113-119
    6. Maya Leventer-Roberts, Ran Balicer
      Pages 121-129
  4. Management of Integrated Care

    1. Front Matter
      Pages 131-131
    2. Volker Amelung, Sebastian Himmler, Viktoria Stein
      Pages 133-147
    3. Sara Mallinson, Esther Suter
      Pages 149-163
    4. Ellen Nolte
      Pages 165-187
    5. Susanne Ozegowski
      Pages 189-207
    6. Loraine Busetto, Stefano Calciolari, Laura Guadalupe González Ortiz, Katrien Luijkx, Bert Vrijhoef
      Pages 209-220
    7. Volker Amelung, Daniela Chase, Anika Reichert
      Pages 221-236
    8. Robin Miller, Marisa de Andrade, Rommy Marjolein Don, Volker Amelung, Viktoria Stein, Nicholas Goodwin et al.
      Pages 237-251
    9. Nick Goodwin
      Pages 253-275
    10. Ingo Meyer, Reinhard Hammerschmidt, Lutz Kubitschke, Sonja Müller
      Pages 277-294
  5. Evaluation and Health Services Research

    1. Front Matter
      Pages 295-295
    2. Apostolos Tsiachristas, Maureen P. M. H. Rutten-van Mölken
      Pages 297-313
    3. Apostolos Tsiachristas, Maureen P. M. H. Rutten-van Mölken
      Pages 315-332
    4. Enno Swart
      Pages 333-349
  6. Client Groups

    1. Front Matter
      Pages 351-351
    2. Ingrid Wolfe
      Pages 353-367
    3. Henk Nies, Mirella Minkman, Corine van Maar
      Pages 369-382
    4. Chris Naylor
      Pages 383-398
    5. Emilio Herrera Molina, Arturo Álvarez Rosete, Silvia Librada Flores, Tania Pastrana Uruena
      Pages 399-411
    6. Raquel Castro, Juliette Senecat, Myriam de Chalendar, Ildikó Vajda, Silvia van Breukelen, Maria Montefusco et al.
      Pages 413-427
    7. Lena Harries, Harald Schrem, Christian Krauth, Volker Amelung
      Pages 429-437
    8. Marco O. Bertelli, Luana Salerno, Elisa Rondini, Luis Salvador-Carulla
      Pages 449-468
    9. Sofia Duque, Elisa Giaccardi, Tischa J. M. van der Cammen
      Pages 469-495
  7. Case Studies

    1. Front Matter
      Pages 497-497
    2. Elaine Mead
      Pages 525-539
    3. Isabelle Peytremann-Bridevaux, Peter Berchtold, Isabelle Hagon-Traub
      Pages 551-560
    4. Jeroen N. Struijs, Hanneke W. Drewes, Richard Heijink, Caroline A. Baan
      Pages 561-572
    5. Brian Dolan, Carolyn Gullery, Greg Hamilton, David Meates
      Pages 573-585
    6. Ran Balicer, Efrat Shadmi, Orly Manor, Maya Leventer-Roberts
      Pages 587-595

About this book


This handbook gives profound insight into the main ideas and concepts of integrated care. It offers a managed care perspective with a focus on patient orientation, efficiency, and quality by applying widely recognized management approaches to the field of health care. The handbook also provides international best practices and shows how integrated care does work throughout various health systems.

The delivery of health and social care is characterised by fragmentation and complexity in most health systems throughout the world. Therefore, much of the recent international discussion in the field of health policy and health management has focused on the topic of integrated care. “Integrated” acknowledges the complexity of patients´ needs and aims to meet it by taking into account both health and social care aspects. Changing and improving processes in a coordinated way is at the heart of this approach.


Health care Health care management Health system research Integrated health care Managed care Social care

Editors and affiliations

  • Volker  Amelung
    • 1
  • Viktoria Stein
    • 2
  • Nicholas Goodwin
    • 3
  • Ran Balicer
    • 4
  • Ellen Nolte
    • 5
  • Esther Suter
    • 6
  1. 1.Institute for Epidemiology, Social Medicine and Health System ResearchMedical School HannoverHannoverGermany
  2. 2.International Foundation for Integrated CareOxfordUnited Kingdom
  3. 3.International Foundation for Integrated CareOxfordUnited Kingdom
  4. 4.Health Policy Research and PlanningClalit Health ServicesTel-AvivIsrael
  5. 5.European Observatory on Health Systems and PoliciesLondon School of Economics and Political Science, London School of Hygiene & Tropical MedicineLondonUnited Kingdom
  6. 6.Workforce Research & EvaluationAlberta Health Services CalgaryCalgaryCanada

Bibliographic information

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