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Social Media: The Good, the Bad, and the Ugly

15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13–15, 2016, Proceedings

  • Yogesh K. Dwivedi
  • Matti Mäntymäki
  • M.N. Ravishankar
  • Marijn Janssen
  • Marc Clement
  • Emma L. Slade
  • Nripendra P. Rana
  • Salah Al-Sharhan
  • Antonis C. Simintiras

Part of the Lecture Notes in Computer Science book series (LNCS, volume 9844)

Also part of the Theoretical Computer Science and General Issues book sub series (LNTCS, volume 9844)

Table of contents

  1. Data Acquisition, Management and Analytics

  2. e-Government and Civic Engagement

    1. Front Matter
      Pages 585-585
    2. Joyojeet Pal, Andre Gonawela
      Pages 587-593
    3. Uthayasankar Sivarajah, Vishanth Weerakkody, Zahir Irani
      Pages 594-606
    4. Somnath Mitra, M. P. Gupta, Jaijit Bhattacharya
      Pages 619-627
    5. Harish Kumar, Manoj Kumar Singh, M. P. Gupta
      Pages 628-634
  3. e-Society and Online Communities

    1. Front Matter
      Pages 659-659
    2. Lyndsey Jenkins, Ruoyun Lin, Debora Jeske
      Pages 673-684
    3. Atish Sircar, Jennifer Rowley
      Pages 695-700
    4. Salah Al-Hamad, Laszlo E. Kollar, Taimoor Asim, Rakesh Mishra
      Pages 707-716
    5. Dola Majekodunmi, Lisa Harris
      Pages 717-727
  4. Back Matter
    Pages 729-730

About these proceedings

Introduction

This book constitutes the refereed conference proceedings of the 15th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2016, held in Swansea, UK, in September 2016

The 47 full and 17 short papers presented were carefully reviewed and selected from 90 submissions. They are organized in the following topical sections: social media strategy and digital business; digital marketing and customer relationship management; adoption and diffusion; information sharing on social media; impression, trust, and risk management; data acquisition, management and analytics; e-government and civic engagement; e-society and online communities.

Keywords

business intelligence civic engagement digital society e-business e-commerce e-government e-service e-society electronic commerce Facebook information sharing Internet mobile computing online social networks reputation social media trust Twitter World Wide Web

Editors and affiliations

  • Yogesh K. Dwivedi
    • 1
  • Matti Mäntymäki
    • 2
  • M.N. Ravishankar
    • 3
  • Marijn Janssen
    • 4
  • Marc Clement
    • 5
  • Emma L. Slade
    • 6
  • Nripendra P. Rana
    • 7
  • Salah Al-Sharhan
    • 8
  • Antonis C. Simintiras
    • 9
  1. 1.Swansea UniversitySwanseaUnited Kingdom
  2. 2.University of TurkuTurkuFinland
  3. 3.Loughborough UniversityLoughboroughUnited Kingdom
  4. 4.Delft University of TechnologyDelftThe Netherlands
  5. 5.Swansea UniversitySwanseaUnited Kingdom
  6. 6.Swansea UniversitySwanseaUnited Kingdom
  7. 7.Swansea UniversitySwanseaUnited Kingdom
  8. 8.Gulf University for Science and TechnologyHawally Kuwait
  9. 9.Gulf University for Science and TechnologyHawallyKuwait

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-45234-0
  • Copyright Information IFIP International Federation for Information Processing 2016
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science
  • Print ISBN 978-3-319-45233-3
  • Online ISBN 978-3-319-45234-0
  • Series Print ISSN 0302-9743
  • Series Online ISSN 1611-3349
  • Buy this book on publisher's site
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