Phantom Ex Machina

Digital Disruption’s Role in Business Model Transformation

  • Anshuman Khare
  • Brian Stewart
  • Rod Schatz

Table of contents

  1. Front Matter
    Pages i-xxiii
  2. Introduction

    1. Front Matter
      Pages 1-1
    2. Brian Stewart, Rod Schatz, Anshuman Khare
      Pages 3-21
  3. Business Strategy

  4. Mobility

    1. Front Matter
      Pages 105-105
    2. Robert Bongaerts, Marta Kwiatkowski, Tatjana König
      Pages 119-135
  5. Technology

    1. Front Matter
      Pages 161-161
    2. Mervi Hämäläinen, Arto Ojala
      Pages 163-174
    3. Robert Bongaerts, Harald Henn, Anshuman Khare
      Pages 175-184
  6. Higher Education & Training

    1. Front Matter
      Pages 197-197
    2. Stephen Murgatroyd
      Pages 199-209
    3. Terry Beckman, Helen Lam, Anshuman Khare
      Pages 211-222
  7. Managing Virtual Networks & Services

    1. Front Matter
      Pages 235-235
    2. Iain Reid, Marina Papalexi, Neil Slater
      Pages 237-249
    3. Rob Llewellyn
      Pages 251-262
    4. Shonelle Ramserran, Abubaker Haddud
      Pages 263-279
  8. Conclusion

    1. Front Matter
      Pages 297-297
    2. Brian Stewart, Anshuman Khare, Rod Schatz
      Pages 299-315
  9. Back Matter
    Pages 317-327

About this book


This book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model. It also examines the pivotal role that technology plays in creating new dynamics to business operations and forcing business model changes. Adoption of digital technology has caused process disruptions in a number of industries and led to new business models (e.g., Über, AirBnb) and new products. In addition to covering some of the more popular and well known examples, this book targets not so obvious disruptions in the education sector and in services and changing business models.

Phantom Ex Machina: Digital Disruption’s Role in Business Model Transformation is divided into six parts. The book begins with an introduction to digital disruption and why it matters. The next part of the book focuses on business strategy which includes case studies on the impact of social media and how digital disruption changes pricing strategies and price models. For part three, the authors observe technology’s role in digital disruptions. Chapters cover how 3D printing is challenging existing business models and how the automotive industry is innovating with new perspectives. Part four covers higher education, recognizing digital disruption’s transformation in graduate management education. Part five centers upon the service industry with a look at virtual teams and the emergence of virtual think tanks. Finally the book concludes with a look to the future, embracing disruptions. 


Digital Disruption Disruption Technology Disruptive Innovation Disruptive Business Model Digital Technology Business Information Systems Technology Management

Editors and affiliations

  • Anshuman Khare
    • 1
  • Brian Stewart
    • 2
  • Rod Schatz
    • 3
  1. 1.Athabasca UniversityEdmontonCanada
  2. 2.School of ComputingUniversity of Eastern FinlandJoensuuFinland
  3. 3.Alidade Strategies Inc.St. AlbertCanada

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking