Design Science in Tourism

Foundations of Destination Management

  • Daniel R. Fesenmaier
  • Zheng Xiang

Part of the Tourism on the Verge book series (TV)

Table of contents

  1. Front Matter
    Pages i-xiv
  2. The Foundations of Tourism Design

    1. Front Matter
      Pages 1-1
    2. Daniel R. Fesenmaier, Zheng Xiang
      Pages 3-16
    3. Jeongmi (Jamie) Kim, Daniel R. Fesenmaier
      Pages 17-29
    4. Anna Scuttari, Harald Pechlaner
      Pages 41-53
    5. Jillian M. Rickly, Scott McCabe
      Pages 55-68
    6. Tarja Salmela, Anu Valtonen, Satu Miettinen
      Pages 69-93
  3. The Tools of Tourism Design

    1. Front Matter
      Pages 95-95
    2. Gianna Moscardo
      Pages 97-124
    3. Mike Peters
      Pages 139-150
    4. Anna S. Mattila, Lisa (Yixing) Gao
      Pages 151-160
    5. Iis P. Tussyadiah
      Pages 173-191
  4. Managing the Dynamics of the Tourism System

    1. Front Matter
      Pages 193-193
    2. Pietro Beritelli, Christian Laesser
      Pages 195-214
    3. Florian J. Zach, Dejan Krizaj
      Pages 215-232
    4. Joseph T. O’Leary, Daniel Fesenmaier
      Pages 265-272

About this book


This book explores the impact of design science and design thinking on tourism planning, gathering contributions from leading authorities in the field of tourism research and providing a comprehensive and interconnected panorama of cutting-edge results that influence the current and future design of tourist destinations.

The book builds on recent findings in psychology, geography and urban and regional planning, as well as from economics, marketing and communications, and explores the opportunities arising from recent advances in the Internet and related technologies like memory, storage, RFID, GIS, mobile and social media in the context of collecting and analyzing traveler-related data. It presents a broad range of insights and cases on how modern design approaches can be used to develop new and better touristic experiences, and how they enable the tourism industry to track and communicate with visitors in a more meaningful way and more effectively manage visitor experiences.


Customer tracking Design science applications Design thinking applications Social media and tourism Tourism analytics Tourism design Tourism destinations Tourism places Tourism planning Touristic experience Traveller experience Visitor experience

Editors and affiliations

  • Daniel R. Fesenmaier
    • 1
  • Zheng Xiang
    • 2
  1. 1.Department of Tourism, Recreation and Sport ManagementUniversity of FloridaGainesvilleUSA
  2. 2.Department of Hospitality and Tourism ManagementVirginia Polytechnic Institute and State UniversityBlacksburgUSA

Bibliographic information