About this book
This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.
Digital government Digital strategy Digital technologies E-governance Public sector Public sector performance
“The book provide a useful resource for government policy makers and public sector researchers to develop best practices for evolving national strategies. … The book may also be useful for graduate students pursuing a course on e-governance in their public policy or public sector management programs; it provides a concise reference resource for taking up further research.” (C.S. Arora, Computing Reviews, April, 2018)