Leading Strategic Change in an Era of Healthcare Transformation

  • Jim Austin
  • Judith Bentkover
  • Laurence Chait

Part of the Management for Professionals book series (MANAGPROF)

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Jim Austin, Judith Bentkover, Laurence Chait
    Pages 1-12
  3. Strategic Issues and Frameworks

    1. Front Matter
      Pages 13-13
    2. Jim Austin, Judith Bentkover, Laurence Chait
      Pages 15-24
    3. Jim Austin, Judith Bentkover, Laurence Chait
      Pages 25-46
    4. Jim Austin, Judith Bentkover, Laurence Chait
      Pages 47-70
    5. Jim Austin, Judith Bentkover, Laurence Chait
      Pages 71-89
  4. Case Examples of Institutional Change: Hospitals, Treatment Centers, and Provider Groups

  5. Case Examples of Population Health Change

  6. Case Examples of Market Transformation

  7. Concluding Remarks

    1. Front Matter
      Pages 191-191
    2. Jim Austin, Judith Bentkover, Laurence Chait
      Pages 193-200
  8. Back Matter
    Pages 201-207

About this book


This book focuses on how to lead transformative and strategic change in the healthcare industry in times of great uncertainty. Written for senior healthcare leaders, it will provide new tools, processes, examples and case studies offering an effective framework in which to transform healthcare systems. Specifically, leaders will be able to answer the following questions:

•           Why change?  What has led us to today, and what is the current situation in healthcare?

•           What to change?  What areas for change are most promising—areas with the greatest potential to yield significant benefits?

•           How to change?  Will incremental changes meet the need, or are true transformations required?

•           When to change?  Should changes start now, or should change wait for the stars to come into some special alignment?


Healthcare is personal. Healthcare is local. And at the same time, healthcare is one of the greatest challenges faced by countries around the world. All major economies confront similar issues: “demand-side” growth for care with aging populations in the face of “supply-side” resource-constraints driven by ever-increasing costs of providing such care.  While cultural, historical, and political differences among nations will yield different solutions, healthcare leaders across the globe must deal with ever-increasing uncertainty as to the scope and speed of their healthcare systems’ evolution.  The magnitude of these challenges calls for fundamental change to address inherent problems in the healthcare system and ensure sustainable access to healthcare for generations to come. The problem is understanding where and how to change.  Failures of strategy are often failures to anticipate a reality different than what organizations are prepared or willing to see. This book aims to provide leaders with the tools to help them adapt and evolve to meet these new challenges. 


Healthcare Transformation Healthcare Management Health Reform Healthcare Organizations Triple Aim Change Management Healthcare Case Studies

Editors and affiliations

  • Jim Austin
    • 1
  • Judith Bentkover
    • 2
  • Laurence Chait
    • 3
  1. 1.Executive Master of Healthcare LeadershpBrown UniversityProvidenceUSA
  2. 2.Executive Master of Healthcare LeadershpBrown UniversityProvidenceUSA
  3. 3.Exec. Master of Healthcare LeadershipBrown UniversityProvidenceUSA

Bibliographic information

Industry Sectors
Health & Hospitals
Finance, Business & Banking