© 2015

Knowledge Management and Information Tools for Building Maintenance and Facility Management


Table of contents

About this book


This book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained.  Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.


BIM Building Information Modelling Building Maintenance Planning Building Maintenance Systems Building Registry Buildings Maintenance Facility Management Services Information Management Information Systems Real Estate Management

Authors and affiliations

  1. 1.Department of Architecture, Built Environment and Construction EngineeringPolytecnico di MilanoMilanItaly
  2. 2.Department of Architecture, Built Environment and Construction EngineeringPolytecnico di MilanoMilanItaly

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