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HCI in Business

Second International Conference, HCIB 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings

  • Fiona Fui-Hoon Nah
  • Chuan-Hoo Tan
Conference proceedings HCIB 2015

Part of the Lecture Notes in Computer Science book series (LNCS, volume 9191)

Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 9191)

Table of contents

  1. Front Matter
    Pages I-XIX
    PDF

  2. Social Media for Business

    1. Front Matter
      Pages 1-1
      PDF
    2. Social Media Analytics with Facebook - The Case of Higher Education Institutions
      Claudia Brauer, Edward W. N. Bernroider
      Pages 3-12
      PDF
    3. Engaging Online Review Writing Experience: Effect of Motivational Affordance on Review Quality
      Xiaofang Cai, Patrick Y. K. Chau
      Pages 13-21
      PDF
    4. Topic-Based Stance Mining for Social Media Texts
      Wei-Fan Chen, Yann-Hui Lee, Lun-Wei Ku
      Pages 22-33
      PDF
    5. What Do Patients of Different Medical Illness Say About Their Doctors Online? An Analysis of Online Physician Reviews
      Ming-Hsin Phoebe Chiu, Chia-Lin Chang
      Pages 34-40
      PDF
    6. Privacy by Design: Examining Two Key Aspects of Social Applications
      Ben C. F. Choi, Joseph Tam
      Pages 41-52
      PDF
    7. To Believe or Not to Believe a Call to Action: An Empirical Investigation of Source Credibility
      Craig Claybaugh
      Pages 53-63
      PDF
    8. Understanding the ‘Quality Motion’ of Wikipedia Articles Through Semantic Convergence Analysis
      Huijing Deng, Bernadetta Tarigan, Mihai Grigore, Juliana Sutanto
      Pages 64-75
      PDF
    9. Social Media in Health Care
      Brenda Eschenbrenner, Fiona Fui-Hoon Nah
      Pages 76-85
      PDF
    10. The Value of Expert vs User Generated Information in Online Health Communities
      Jie Mein Goh, Elena Yndurain
      Pages 86-95
      PDF
    11. A Study of the Uses of Instant Messaging in the Government Offices
      Rachael K. F. Ip, Akina K. W. Ho
      Pages 96-105
      PDF
    12. Leveraging Social Media for the Fishing Industry: An Exploratory Study
      Azrin Shah Ismail, Haliyana Khalid
      Pages 106-117
      PDF
    13. The Design of IdeaWorks: Applying Social Learning Networks to Support Tertiary Education
      Lele Kang, Shaokun Fan, J. Leon Zhao
      Pages 118-129
      PDF
    14. Contribute Knowledge Continuously or Occasionally?
      Yi-Cheng Ku, Chih-Hung Peng, Chih-Ping Wei, Yin-An Chen
      Pages 130-141
      PDF
    15. The New Way of Social Connecting for the Elderly Through Smart Home Applications
      Rich C. Lee
      Pages 142-152
      PDF
    16. The Effect of Structural Holes on Social Capital and Individual Performance Within Social Media Networks
      Yoanna Long, Roberto Mejias
      Pages 153-164
      PDF
    17. Serving the Social Customer: How to Look Good on the Social Dance Floor
      Nicola J. Millard
      Pages 165-174
      PDF
    18. Are Spectacles the Female Equivalent of Beards for Men? How Wearing Spectacles in a LinkedIn Profile Picture Influences Impressions of Perceived Credibility and Job Interview Likelihood
      Sarah F. van der Land, Lotte M. Willemsen, Suzanne A. J. Unkel
      Pages 175-184
      PDF
    19. Mining Social Media for Enhancing Personalized Document Clustering
      Chin-Sheng Yang, Pei-Chun Chang
      Pages 185-196
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    20. The Influence of Individual Affective Factors on the Continuous Use of Mobile Apps
      Yi-Hsuan Yeh, Belinda Chen, Nien-Chu Wu
      Pages 197-206
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    21. Identifying Appraisal Expressions of Online Reviews in Chinese
      Pei Yin, Hongwei Wang, Wei Wang
      Pages 207-218
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  3. Electronic, Mobile and Ubiquitous Commerce

    1. Front Matter
      Pages 219-219
      PDF
    2. The Impact of Usability on Patient Safety in Long-Term Care
      Fuad Abujarad, Sarah J. Swierenga, Toni A. Dennis, Lori A. Post
      Pages 221-231
      PDF
    3. The Knowledge Gap: Providing Situation-Aware Information Assistance on the Shop Floor
      Mario Aehnelt, Bodo Urban
      Pages 232-243
      PDF
    4. An Interactive Assessment Instrument to Improve the Process for Mobile Service Application Innovation
      Karen Carey, Markus Helfert
      Pages 244-255
      PDF
    5. The Influence of Location and Social Network on Customers’ Acceptance of Mobile Marketing: Evidence from Group Buying Field Experiment
      Xi Chen, Ruibin Geng, Chee Wei Phang
      Pages 256-266
      PDF
    6. Dishonest Behavior at Self-Service Checkouts
      Susan Creighton, Graham Johnson, Paul Robertson, Jan Law, Andrea Szymkowiak
      Pages 267-278
      PDF
    7. Consumer Adoption of Social Commerce
      Nick Hajli, Xiaolin Lin
      Pages 279-287
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    8. Helping Customers Help Themselves – Optimising Customer Experience by Improving Search Task Flows
      Sue Hessey
      Pages 288-299
      PDF
    9. Digital Rights Strategies in a Virtual World Marketplace
      Yuanrong Hu, Si Fan, Qiuhong Wang
      Pages 300-311
      PDF
    10. UX and Usability on Smart TV: A Case Study on a T-commerce Application
      Andrea Ingrosso, Valentina Volpi, Antonio Opromolla, Eliseo Sciarretta, Carlo Maria Medaglia
      Pages 312-323
      PDF
    11. Research on Virtual Item Purchase Intention in Taking Part in Mobile Device Games: Taking the Middle and Old Aged Players for Example
      Chia-Yu Kao, Chenwei Chiang
      Pages 324-334
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    12. Key Factors in Developing Omnichannel Customer Experience with Finnish Retailers
      Satu Peltola, Harri Vainio, Marko Nieminen
      Pages 335-346
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    13. The Role of Brand Loyalty and Social Media in E-Commerce Interfaces: Survey Results and Implications for User Interfaces
      Dimitrios Rigas, Hammad Akhtar Hussain
      Pages 347-357
      PDF
    14. The Mediating Role of Perceived Security: An Empirical Study of Mobile Wallet Adoption in USA
      Norman Shaw
      Pages 358-369
      PDF
    15. Productpedia – A Collaborative Electronic Product Catalog for Ecommerce 3.0
      Wee-Kek Tan, Hock-Hai Teo
      Pages 370-381
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    16. The Moderating Role of Perceived Effectiveness of Provider Recommendations on Consumers’ Satisfaction, Trust, and Online Repurchase Intention
      Hongpeng Wang, Rong Du, Shizhong Ai, Zhe Chi
      Pages 382-391
      PDF
    17. An Exploratory Study of Website Localization Strategies: The Effect of Exogenous Factors
      Tailai Wu, Chih-Hung Peng, Yani Shi, Choon Ling Sia
      Pages 392-402
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    18. Consumers’ Purchase Intention of Online Product Customization Using Different Terminals with/without Default Template
      Jiaheng Xie, Wangsheng Zhu, Kanliang Wang
      Pages 403-413
      PDF
    19. An Empirical Study of User Decision Making Behavior in E-Commerce
      Dongning Yan, Li Chen
      Pages 414-426
      PDF

  4. Enterprise Systems, Business and Gamification

    1. Front Matter
      Pages 427-427
      PDF
    2. Exergames for Older Adults: Towards Sustainable and Transferrable Health Benefits
      Young Anna Argyris, Taiwoo Park
      Pages 429-436
      PDF
    3. Reimagining Project Management Applications via Gamification
      Charles Butler
      Pages 437-445
      PDF
    4. A Study on Mobile Fitness Application Usage
      Ben C.F. Choi, Nathaniel T. Lee
      Pages 446-457
      PDF
    5. Developing a Context Model of Process Variants for Business Process Integration
      Jorge E. Giraldo, Demetrio A. Ovalle, Flavia M. Santoro
      Pages 458-468
      PDF
    6. Designing Enterprise System Information Architecture Using Task Data
      Dawei Huang
      Pages 469-480
      PDF
    7. Kindle: How Gamification Can Motivate Jobseekers
      Bart van der Kruys, Vassilis Javed Khan
      Pages 481-492
      PDF
    8. Enhancing User Experience of Enterprise Systems for Improved Employee Productivity: A First Stage of Case Study
      Honglei Li
      Pages 493-500
      PDF
    9. Designing Mobile Applications for Organizational Routines
      Kenny Lienhard, Thomas Boillat, Christine Legner
      Pages 501-512
      PDF

About these proceedings

Introduction

This volume constitutes the refereed proceedings of the Second International Conference on HCI in Business, HCIB 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, which took place in Los Angeles, CA, USA, in August 2015. HCII 2015 received a total of 4843 submissions, of which 1462 papers and 246 posters were accepted for publication after a careful reviewing process. The papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. They thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 72 papers presented in this volume address the following topics: social media for business, enterprise systems, business and gamification, analytics, visualization and decision- making, industry, academia, innovation, and market.

Keywords

Big data Business intelligence Collaboration Content analysis Data mining Decision support Digitial products E-commerce Enterprise software Financial systems Healthcare Human-computer interaction Internet of things Mobile apps Neural network Online social networks Smart environments Social media analytics User-centered design Web 3.0

Editors and affiliations

  • Fiona Fui-Hoon Nah
    • 1
  • Chuan-Hoo Tan
    • 2
  1. 1.Missouri University of Science and TechnologyRollaUSA
  2. 2.Department of Information SystemsCity University of Hong KongKowloon TongHong Kong SAR

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-20895-4
  • Copyright Information Springer International Publishing Switzerland 2015
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science Computer Science (R0)
  • Print ISBN 978-3-319-20894-7
  • Online ISBN 978-3-319-20895-4
  • Series Print ISSN 0302-9743
  • Series Online ISSN 1611-3349
  • Buy this book on publisher's site
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