© 2015

Exploring Services Science

6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings

  • Henriqueta Nóvoa
  • Monica Drăgoicea
Conference proceedings IESS 2015

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 201)

Table of contents

  1. Front Matter
    Pages I-XI
  2. Peter Hottum, Axel Kieninger, Peter Brinkhoff
    Pages 1-11
  3. Sabrina Bonomi, Stefano Za, Marco De Marco, Cecilia Rossignoli
    Pages 25-35
  4. Thang Le Dinh, Van Thai Ho, Theophile Serge Nomo, Ayi Ayayi
    Pages 36-49
  5. Jorge Cardoso, Carlos Pedrinaci
    Pages 50-64
  6. José António Faria, Henriqueta Nóvoa
    Pages 65-79
  7. Carlos E. Salgado, Juliana Teixeira, Nuno Santos, Ricardo J. Machado, Rita S. P. Maciel
    Pages 80-94
  8. Theodor Borangiu, Cristina Morariu, Octavian Morariu, Monica Drăgoicea, Silviu Răileanu, Iulia Voinescu et al.
    Pages 95-108
  9. Carola Stryja, Hansjörg Fromm, Sabrina Ried, Patrick Jochem, Wolf Fichtner
    Pages 109-122
  10. Gheorghe Militaru, Anca-Alexandra Purcărea, Theodor Borangiu, Monica Drăgoicea, Olivia Doina Negoiţă
    Pages 139-151
  11. Sabrina Bonomi, Alessandro Zardini, Cecilia Rossignoli, Paola Renata Dameri
    Pages 166-175
  12. João F. Proença, Marisa Fernandes
    Pages 176-189
  13. Jesús Alcoba, Susan Mostajo, Ricardo Clores, Rowell Paras, Grace Cella Mejia, Romano Angelico Ebron
    Pages 190-203
  14. Maddalena Sorrentino, Luca Giustiniano, Paolo Depaoli, Marco De Marco
    Pages 215-227
  15. Thiago Sobral, Teresa Galvão Dias, José Luís Borges
    Pages 228-242
  16. Stefano Za, Francesca Marzo, Marco De Marco, Maurizio Cavallari
    Pages 243-252

About these proceedings


This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015.

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.

The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.


SOA enterprise integration mobile services service engineering service organization service science service-oriented architectures

Editors and affiliations

  • Henriqueta Nóvoa
    • 1
  • Monica Drăgoicea
    • 2
  1. 1.University of PortoPortoPortugal
  2. 2.Politehnica University of BucharestBucharestRomania

Bibliographic information

Industry Sectors
Finance, Business & Banking