Service Research and Innovation

Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers

  • Joseph G. Davis
  • Haluk Demirkan
  • Hamid R. Motahari-Nezhad
Conference proceedings ASSRI 2013

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 177)

Table of contents

  1. Front Matter
    Pages I-XI
  2. Weisi Chen, Fethi Rabhi
    Pages 1-14
  3. George Joukhadar, Fethi Rabhi
    Pages 15-28
  4. Mohan Baruwal Chhetri, Sergei Chichin, Quoc Bao Vo, Ryszard Kowalczyk
    Pages 59-73
  5. Sowmya Karunakaran, Venkataraghavan Krishnaswamy, R. P. Sundarraj
    Pages 85-99
  6. Mustafa Hashmi, Guido Governatori, Moe Thandar Wynn
    Pages 100-116
  7. Back Matter
    Pages 117-117

About these proceedings


This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013.

Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.


BPM Business Process Management Cloud Computing IT Governance Information Systems Economics SOA Service Development Service Economics Service Science Service-Oriented Architectures

Editors and affiliations

  • Joseph G. Davis
    • 1
  • Haluk Demirkan
    • 2
  • Hamid R. Motahari-Nezhad
    • 3
  1. 1.University of SydneySydneyAustralia
  2. 2.University of WashingtonTacomaUSA
  3. 3.IBM Almaden Research CenterSan JoseUSA

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2014
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science Computer Science (R0)
  • Print ISBN 978-3-319-07949-3
  • Online ISBN 978-3-319-07950-9
  • Series Print ISSN 1865-1348
  • Series Online ISSN 1865-1356
  • Buy this book on publisher's site
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