© 2014

Visualizing the Data City

Social Media as a Source of Knowledge for Urban Planning and Management

  • Describes new categories and original interpretations of social media data as a novel source of urban information

  • Presents two ongoing research projects (Telltale and Urban Sensing) and their results

  • Adopts a design-oriented approach


Part of the SpringerBriefs in Applied Sciences and Technology book series (BRIEFSAPPLSCIENCES)

Also part of the PoliMI SpringerBriefs book sub series (BRIEFSPOLIMI)

Table of contents

  1. Front Matter
    Pages i-ix
  2. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 1-4
  3. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 5-15
  4. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 17-22
  5. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 23-29
  6. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 31-54
  7. Paolo Ciuccarelli, Giorgia Lupi, Luca Simeone
    Pages 55-61
  8. Back Matter
    Pages 63-76

About this book


This book investigates novel methods and technologies for the collection, analysis, and representation of real-time user-generated data at the urban scale in order to explore potential scenarios for more participatory design, planning, and management processes. For this purpose, the authors present a set of experiments conducted in collaboration with urban stakeholders at various levels (including citizens, city administrators, urban planners, local industries, and NGOs) in Milan and New York in 2012. It is examined whether geo-tagged and user-generated content can be of value in the creation of meaningful, real-time indicators of urban quality, as it is perceived and communicated by the citizens. The meanings that people attach to places are also explored to discover what such an urban semantic layer looks like and how it unfolds over time. As a conclusion, recommendations are proposed for the exploitation of user-generated content in order to answer hitherto unsolved urban questions. Readers will find in this book a fascinating exploration of techniques for mining the social web that can be applied to procure user-generated content as a means of investigating urban dynamics.


Data Visualization Information Visualization Social Mining Urban Informatics User Generated Content

Authors and affiliations

  1. 1.DesignPolytechnic Institute of MilanMilanItaly
  2. 2.Polytechnic Institute of MilanMilanItaly
  3. 3.Malmö UniversityMalmöSweden

About the authors

Paolo Ciuccarelli is Associate Professor at Politecnico di Milano and Chair of the Communication programs. His research activity focuses on the development of data, information and knowledge visualization tools and methods. He is also the founder and director of Density Design Research Lab.

Giorgia Lupi is an information designer and researcher at Politecnico di Milano, Italy. Her work in information visualization frequently crosses the divide between digital and print, exploring visual models and metaphors to represent dense and rich data-driven stories. She is co-founder and design director at Accurat, an information design company based in Milan and New York.

Luca Simeone is a PhD candidate at Malmö University, Sweden. He is the founder of Vianet, an interaction design agency focused on delivering advanced technology and design solutions based on ethnographic research methods.

Bibliographic information

  • Book Title Visualizing the Data City
  • Book Subtitle Social Media as a Source of Knowledge for Urban Planning and Management
  • Authors Paolo Ciuccarelli
    Giorgia Lupi
    Luca Simeone
  • Series Title SpringerBriefs in Applied Sciences and Technology
  • Series Abbreviated Title SpringerBriefs in Applied Sciences
  • DOI
  • Copyright Information The Author(s) 2014
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science Computer Science (R0)
  • Softcover ISBN 978-3-319-02194-2
  • eBook ISBN 978-3-319-02195-9
  • Series ISSN 2191-530X
  • Series E-ISSN 2191-5318
  • Edition Number 1
  • Number of Pages IX, 76
  • Number of Illustrations 24 b/w illustrations, 0 illustrations in colour
  • Topics Data Mining and Knowledge Discovery
    Landscape/Regional and Urban Planning
    Graphic Design
  • Buy this book on publisher's site
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From the book reviews:

“The authors present how social media interactions, like Twitter comments, Pickles reviews, and Foursquare check-ins, can help researchers and urban planners to analyze the urban space. … There are numerous potentially captivating figures and tables illustrating the presented concepts and case studies. … This book serves as a handy overview of this interesting emerging field.” (D. Spinellis, Computing Reviews, July, 2014)