© 2020

Research Challenges in Information Science

14th International Conference, RCIS 2020, Limassol, Cyprus, September 23–25, 2020, Proceedings

  • Fabiano Dalpiaz
  • Jelena Zdravkovic
  • Pericles Loucopoulos
Conference proceedings RCIS 2020

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 385)

Table of contents

  1. Front Matter
    Pages i-xxiv
  2. Data Analytics and Business Intelligence

    1. Front Matter
      Pages 1-1
    2. Richard Berntsson Svensson, Maryam Taghavianfar
      Pages 3-19
    3. Grace Park, Lawrence Chung, Haan Johng, Vijayan Sugumaran, Sooyong Park, Liping Zhao et al.
      Pages 20-37
    4. Ana Carolina Ribeiro, Bruno Azevedo, Jorge Oliveira e Sá, Ana Alice Baptista
      Pages 38-57
    5. Theodoros Toliopoulos, Nikodimos Nikolaidis, Anna-Valentini Michailidou, Andreas Seitaridis, Anastasios Gounaris, Nick Bassiliades et al.
      Pages 58-75
    6. Theo Zschörnig, Robert Wehlitz, Bogdan Franczyk
      Pages 76-92
  3. Digital Enterprise and Technologies

    1. Front Matter
      Pages 93-93
    2. Blagovesta Kostova, Irina Rychkova, Andrey Naumenko, Gil Regev, Alain Wegmann
      Pages 112-128
    3. Hans Weigand, Paul Johannesson, Birger Andersson
      Pages 129-144
    4. Alfred Zimmermann, Rainer Schmidt, Dierk Jugel, Michael Möhring
      Pages 145-153
  4. Human Factors in Information Systems

    1. Front Matter
      Pages 155-155
    2. Manal Aldhayan, Mohammad Naiseh, John McAlaney, Raian Ali
      Pages 157-173
    3. Corentin Burnay, Sarah Bouraga, Stéphane Faulkner, Ivan Jureta
      Pages 174-190
    4. Soumi Chattopadhyay, Rahul Ghosh, Ansuman Banerjee, Avantika Gupta, Arpit Jain
      Pages 191-211
    5. Mohammad Naiseh, Nan Jiang, Jianbing Ma, Raian Ali
      Pages 212-228
    6. Anthony Simonofski, Victor Amaral de Sousa, Antoine Clarinval, Benoît Vanderose
      Pages 229-246
  5. Information Systems Development and Testing

About these proceedings


This book constitutes the proceedings of the 14th International Conference on Research Challenges in Information Sciences, RCIS 2020, held in Limassol, Cyprus, during September 23-25, 2020. The conference was originally scheduled in for 2020, but the organizing committee was forced to postpone the conference due to the outbreak of the COVID-19 pandemic.

The scope of RCIS 2020 is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice.

The 26 full papers and 3 work in progress papers presented in this volume were carefully reviewed and selected from 106 submissions. They were organized in topical sections named:

Data Analytics and Business Intelligence; Digital Enterprise and Technologies; Human Factors in Information Systems; Information Systems Development and Testing; Machine Learning and Text Processing; and Security and Privacy. The volume also contains 12 poster and demo-papers, and 4 Doctoral Consortium papers.


Data Analytics Business Intelligence Enterprise Architecture Enterprise Modeling Information Systems UX – User Experience Model-Based Software Development Machine Learning Process Mining Blockchain

Editors and affiliations

  1. 1.Utrecht UniversityUtrechtThe Netherlands
  2. 2.Stockholm UniversityKistaSweden
  3. 3.The Institute of Digital Innovation and ResearchDublinIreland

Bibliographic information

Industry Sectors
Chemical Manufacturing
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Finance, Business & Banking
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