© 2020

Knowledge, People, and Digital Transformation

Approaches for a Sustainable Future

  • Florinda Matos
  • Valter Vairinhos
  • Isabel Salavisa
  • Leif Edvinsson
  • Maurizio Massaro

Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Florinda Matos, Valter Vairinhos, Isabel Salavisa, Leif Edvinsson, Maurizio Massaro
    Pages 1-6
  3. Valter Vairinhos, Florinda Matos, Leif Edvinsson
    Pages 7-23
  4. Elke Brucker-Kley, Thomas Keller
    Pages 37-54
  5. Cinthya Mônica da Silva Zanuzzi, Paulo Maurício Selig, Roberto Carlos dos Santos Pacheco, Graciele Tonial
    Pages 85-101
  6. Korinzia Toniolo, Eleonora Masiero, Maurizio Massaro, Carlo Bagnoli
    Pages 103-117
  7. Francesca Dal Mas, Daniele Piccolo, Leif Edvinsson, Miran Skrap, Stanislao D’Auria
    Pages 119-131
  8. Maria-Isabel Sanchez-Segura, Antonio de Amescua Seco, Fuensanta Medina-Dominguez, German-Lenin Dugarte-Peña, Jose-Arturo Mora-Soto
    Pages 133-162
  9. Pierre-Emmanuel Arduin, Bako Rajaonah, Kathia Marçal de Oliveira
    Pages 163-181
  10. Ronald Orth, Holger Kohl, Mila Galeitzke
    Pages 183-206
  11. Xuyan Wang, Xi Zhang, Hui Xiong, Patricia Ordóñez de Pablos
    Pages 207-217
  12. Inês Faina, Filomena Almeida
    Pages 219-234
  13. Florinda Matos, Radu Godina
    Pages 275-291
  14. Back Matter
    Pages 293-296

About this book


The impacts of the digital transformation on society in general, and particularly on people’s lives, are the subject of increasing debate among policymakers, researchers and industry. This book explores the challenges of this new revolution, identifies solutions, and demonstrates how knowledge management can enable the transition process associated with the digital transformation, guided by the principles of sustainability. Featuring contributions by experts from diverse areas of science and business – on topics ranging from the digital transformation of knowledge management in the public sector, to the creation of sustainable smart cities, regions and countries, and from using AI for business models to food security – it provides a comprehensive discourse on the digital transformation’s impacts on employment, education, governance, social life, sustainability, values, the economy and democracy.


Intellectual capital in business transformation Environmental disclosures and corporate reputation Digital transformation and SME business models Integrated model of knowledge, strategy and digitalization Knowledge management digitalization in the public sector Business modeling and AI

Editors and affiliations

  1. 1.LisbonPortugal
  2. 2.LisbonPortugal
  3. 3.LisbonPortugal
  4. 4.ViennaAustria
  5. 5.VeniceItaly

About the editors

Florinda Matos is the founder and president of the ICAA - Intellectual Capital Association. She holds a PhD in Social Sciences and Organizational Behaviour Studies from the University of Lisbon (Portugal). She teaches graduate and post-graduate courses at the ISCTE - Instituto Universitário de Lisboa - and several other higher education institutions. She was a Post-Doc researcher with a focus on the Social Impacts of Additive Manufacturing and is currently an associate research fellow of DINÂMIA'CET-IUL - the Centre for Socioeconomic and Territorial Studies. She is also a member of the New Club of Paris.

Valter Vairinhos is a retired officer in the Portuguese Navy, where he served as a naval engineer from 1964 to 2009. He holds a doctoral degree in Multivariate Data Analysis from the Statistics Department of Salamanca University (Spain). Currently he divides his research activities between the ICAA’s ICLab and Salamanca University.

Isabel Salavisa is an Associate Professor at the ISCTE - Instituto Universitário de Lisboa, Lisbon, Portugal. She holds a PhD in Economics and is currently conducting research at the DINAMIA’CET-IUL, Centre for Socioeconomic and Territorial Studies, of which she is the former Director (2004-2013). She is also a joint coordinator of the Research Group on ‘Innovation and Labour’.

Leif Edvinsson is a Professor Emeritus and pioneering contributor to the theory and practice of Intellectual Capital (IC). He was the world’s first director of IC in 1991 and prototyped the Skandia Future Center as a Lab for Organisational Design in 1996. In 1998, he was the recipient of the Brain Trust (UK) ‘Brain of the Year award. Listed in the global ‘Who’s Who’, he is a former associate member of the Club of Rome. He is a co-founder and founding Chairman of the New Club of Paris.  In 2013, he was the recipient of the ‘Thought Leader Award’ bestowed by the European Commission, Intel, and Peter Drucker Association. In 2015, he was appointed to the Advisory Board of the Japan Innovation Network (JIN), and in 2016, to the Advisory Board of the Norway Open Innovation Forum. In 2017, he was the recipient of the ‘KM Award 2017’ bestowed by Knowledge Management Associates and the United Nations.           

Maurizio Massaro is an Associate Professor at Ca’ Foscari University of Venice (Italy). He has also served as a Vice President of the research center on metal analysis. He received the ‘Emerald Literati Award’ for excellent research in the Journal of Knowledge Management.  He is an international member of the Global MIKE Award, and MIKE Award representative for Italy.

Bibliographic information

  • Book Title Knowledge, People, and Digital Transformation
  • Book Subtitle Approaches for a Sustainable Future
  • Editors Florinda Matos
    Valter Vairinhos
    Isabel Salavisa
    Leif Edvinsson
    Maurizio Massaro
  • Series Title Contributions to Management Science
  • Series Abbreviated Title Contributions to Management Science
  • DOI
  • Copyright Information Springer Nature Switzerland AG 2020
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-030-40389-8
  • Softcover ISBN 978-3-030-40392-8
  • eBook ISBN 978-3-030-40390-4
  • Series ISSN 1431-1941
  • Series E-ISSN 2197-716X
  • Edition Number 1
  • Number of Pages XVI, 296
  • Number of Illustrations 12 b/w illustrations, 33 illustrations in colour
  • Topics IT in Business
    Sustainability Management
    Human Resource Management
    Knowledge Management
  • Buy this book on publisher's site
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