© 2020

Crisis, Catastrophe, and Disaster in Organizations

Managing Threats to Operations, Architecture, Brand, and Stakeholders


Table of contents

  1. Front Matter
    Pages i-xvi
  2. Dennis W. Tafoya
    Pages 65-110
  3. Dennis W. Tafoya
    Pages 159-191
  4. Dennis W. Tafoya
    Pages 193-220
  5. Dennis W. Tafoya
    Pages 221-248
  6. Dennis W. Tafoya
    Pages 249-280
  7. Back Matter
    Pages 281-286

About this book


This book explores how and why an event is a precursor to the emergence of a crisis and how a given crisis affects an organization and its stakeholders. Using existing systems theory blended with innovative use of wave, epidemiological, immunological and psycho-social theories, the author discusses ways to understand the effects of different types of crises while showing how to document and/or quantitatively measure those effects. The book offers new models illustrating how events trigger crises and how they subsequently morph into catastrophes and disasters. Using theories and tools tested in organizational settings to identify contributors to a traumatic event, this book makes a valuable contribution to organizational and crisis management literature.


Organizational theory crisis management public relations Social Movements Systems Theory Complexity Theory Social Media wave theory scoial network

Authors and affiliations

  1. 1.Compcite Inc.DevonUSA

About the authors

Dennis W. Tafoya (PhD, the University of Michigan, MS, the University of Pennsylvania) has more than 30 years of academic and business experience across a variety of fields. He is President of CompCite Inc., an international research and development firm that focuses on factors affecting individual, group and organizational performance. He has authored patents, numerous articles and five books.

Bibliographic information

  • Book Title Crisis, Catastrophe, and Disaster in Organizations
  • Book Subtitle Managing Threats to Operations, Architecture, Brand, and Stakeholders
  • Authors Dennis W. Tafoya
  • DOI
  • Copyright Information The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-030-37073-2
  • Softcover ISBN 978-3-030-37076-3
  • eBook ISBN 978-3-030-37074-9
  • Edition Number 1
  • Number of Pages XVI, 286
  • Number of Illustrations 16 b/w illustrations, 0 illustrations in colour
  • Topics Organization
    Corporate Communication/Public Relations
  • Buy this book on publisher's site
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