Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors

Proceedings of the Healthcare Ergonomics and Patient Safety, HEPS, 3-5 July, 2019 Lisbon, Portugal

  • Teresa Patrone Cotrim
  • Florentino Serranheira
  • Paulo Sousa
  • Sue Hignett
  • Sara Albolino
  • Riccardo Tartaglia
Conference proceedings HEPS 2019

Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1012)

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Main Lectures

  3. Healthcare Ergonomics and Human Factors

    1. Front Matter
      Pages 27-27
    2. Paula Carneiro, Alberto Villarroya, Ana Colim, Madalena Torres, Pedro Arezes
      Pages 29-36
    3. Florentino Serranheira, Mafalda Sousa-Uva, F. Heranz, F. Kovacs, Ema Sacadura-Leite, António Sousa-Uva
      Pages 56-62
    4. Rosana Sanz-Segura, Elif Özcan
      Pages 73-81
    5. Saydia Razak, Sue Hignett, Jo Barnes, Graham Hancox
      Pages 82-89
    6. Leena Tamminen-Peter, Elina Östring, Erja Sormunen
      Pages 90-98
    7. Gubing Wang, Armagan Albayrak, Annoesjka Cabo, Richard Goossens, Jef Mol, Barbara Wijnand et al.
      Pages 109-117
  4. Patient Safety

    1. Front Matter
      Pages 125-125
    2. Leila Sales, Bárbara Rodrigues, Catarina Santos, Maria Ferreira, Isabel Lucas
      Pages 152-162
    3. Armagan Albayrak, P. Olah, S. Vehmeijer, N. Stolk, M. Melles
      Pages 163-170
    4. Sara Albolino, Tommaso Bellandi, Noemi Gargiani, Francesco Ranzani, Ismaele Fusco, Arianna Maggiali et al.
      Pages 171-179
    5. Pedro Armelim Almiro, Daniel Rijo, Joana Coelho, Duarte Nuno Vieira, Ana Corte-Real
      Pages 189-196
    6. Marta Dora Ornelas, Paulo Sousa
      Pages 197-204
    7. Peter L. T. Hoonakker, Pascale Carayon, Bat-Zion Hose, Jordan C. Ramsey, Ben L. Eithun, Michael K. Kim et al.
      Pages 213-221
    8. Oronzo Parlangeli, Stefano Guidi, Margherita Bracci, Enrica Marchigiani, Paul M. Liston
      Pages 222-229
    9. Carla Viegas, Beatriz Almeida, Inês Paciência, João Cavaleiro Rufo, Cristiana Pereira
      Pages 230-236
    10. Susana Viegas, Beatriz Almeida, Carla Viegas
      Pages 237-247
    11. Liliana Aranha Caetano, Beatriz Almeida, Carla Viegas
      Pages 248-256
  5. Health and Social Care Ergonomics and Human Factors

    1. Front Matter
      Pages 257-257
    2. Ana Margarida Silva, Carolina Ferreira, Gonçalo Azevedo, Vera Alves, Cristina Espadinha, Paulo Noriega
      Pages 259-269
    3. Ana Cláudia Dinis, Ana Silvano, Diana Casado, Cristina Espadinha, Paulo Noriega
      Pages 270-279
    4. Maria Carmen Martinez, Frida Marina Fischer
      Pages 280-285
    5. Luiz Gonzaga Chiavegato Filho, Danilo de Brito Garcia, Marta Santos
      Pages 291-300
    6. Isabel Souto, Anabela Pereira, Elisabeth Brito, Luís Sancho, Samuel Barros
      Pages 311-322
  6. Design for Health and Social Care Systems

    1. Front Matter
      Pages 323-323
    2. Joana Vieira, Jorge Almeida Santos, Paulo Noriega
      Pages 325-333
    3. Bob Sander Groeneveld, Marijke Melles, Stephan Vehmeijer, Nina Mathijssen, Richard Goossens
      Pages 334-341
    4. G. Terranova, I. Razzolini, M. D’Amico, O. Elisei, L Marini, T Bellandi
      Pages 342-349
    5. Dorothée Malet, Pierre Falzon, Christine Vidal-Gomel
      Pages 357-364
    6. George Athanasiou, Chris Bachtsetzis
      Pages 365-372
  7. Back Matter
    Pages 387-389

About these proceedings


This book discusses how digital technology and demographic changes are transforming the patient experience, services, provision, and planning of health and social care. It presents innovative ergonomics research and human factors approaches to improving safety, working conditions and quality of life for both patients and healthcare workers. Personalized medicine, mobile and wearable technologies, and the greater availability of health data are discussed, together with challenges and evidence-based practice. Based on the Healthcare Ergonomics and Patient Safety conference, HEPS2019, held on July 3-5, 2019, in Lisbon, Portugal, this book offers a timely resource for graduate students and researchers, as well as for healthcare professionals managing service provision, planners and designers for healthcare buildings and environments, and international healthcare organizations.


Healthcare Ergonomics Healthcare Systems Design Social Systems Design Human Factors in Primary Care e-occupational Health e-ergonomics HEPS2018 Restructuring Healthcare Systems Patient-centred Model Analyzing Health Data Telehealth for an Aging Population Human Factors for an Aging Population Analysis of Work Ability Occupational Risk Perception

Editors and affiliations

  • Teresa Patrone Cotrim
    • 1
  • Florentino Serranheira
    • 2
  • Paulo Sousa
    • 3
  • Sue Hignett
    • 4
  • Sara Albolino
    • 5
  • Riccardo Tartaglia
    • 6
  1. 1.Faculdade de Motricidade Humana, Laboratório de Ergonomia, CIAUDUniversidade de LisboaLisbonPortugal
  2. 2.Escola Nacional de Saúde Pública, Centro de Investigação em Saúde PúblicaUniversidade Nova de LisboaLisbonPortugal
  3. 3.Escola Nacional de Saúde Pública, Centro de Investigação em Saúde PúblicaUniversidade Nova de LisboaLisbonPortugal
  4. 4.Loughborough Design SchoolLoughborough UniversityLoughboroughUK
  5. 5.Centre for Patient SafetyTuscanyItaly
  6. 6.Careggi University HospitalClinical Risk Management and Patient Safety CenterTuscanyItaly

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