Social Media Strategy in Policing

From Cultural Intelligence to Community Policing

  • Babak Akhgar
  • Petra Saskia Bayerl
  • George Leventakis

Part of the Security Informatics and Law Enforcement book series (SILE)

Table of contents

  1. Front Matter
    Pages i-xxi
  2. Social Media and Policing: An Introduction

    1. Front Matter
      Pages 1-1
    2. David Waddington
      Pages 3-21
    3. Joachim Kersten, Norbert Leonardmaier, Reinhard Kreissl
      Pages 23-36
    4. Anja Louis, Helen Grantham
      Pages 37-60
  3. Concepts and Frameworks

  4. Methods and ICT Approaches

    1. Front Matter
      Pages 159-159
    2. Nikolaos Papadakis, Antonios Litke, Anastasios Doulamis, Eftychios Protopapadakis, Nikolaos Doulamis
      Pages 161-175
    3. Abdi Fidow, Ahmed Hassan, Mahamed Iman, X. Cheng, M. Petridis, Clifford Sule
      Pages 177-195
    4. Sofia Tsekeridou, George Leventakis, George Kokkinis, Elisavet Charalambous, Dimitris Miltiadou, Nikolaos Koutras et al.
      Pages 217-251
    5. Peter Leškovský, Santiago Prieto, Aratz Puerto, Jorge García, Luis Unzueta, Nerea Aranjuelo et al.
      Pages 253-269
  5. Back Matter
    Pages 271-280

About this book


This book addresses conceptual and practical issues pertinent to the creation and realization of social media strategies within law enforcement agencies. The book provides readers with practical methods, frameworks, and structures for understanding social media discourses within the operational remit of police forces and first responders in communities and areas of concern. This title - bridging the gap in social media and policing literature - explores and explains the role social media can play as a communication, investigation, and direct engagement tool. It is authored by a rich mix of global contributors from across the landscape of academia, policing and experts in government policy and private industry. 

  • Presents an applied look into social media strategies within law enforcement;
  • Explores the latest developments in social media as it relates to community policing and cultural intelligence;            
  • Includes contributions and case studies from global leaders in academia, industry, and government.


Social media in crisis management Social media strategy in policing Social media in community policing Citizen command and control Data analysis in crisis management Social media in terrorist attack System integration in crisis management

Editors and affiliations

  • Babak Akhgar
    • 1
  • Petra Saskia Bayerl
    • 2
  • George Leventakis
    • 3
  1. 1.CENTRIC (Centre of Excellence in Terrorism, Resilience, Intelligence and Organised Crime Research)Sheffield Hallam UniversitySheffieldUK
  2. 2.CENTRIC (Centre of Excellence in Terrorism, Resilience, Intelligence and Organised Crime Research)Sheffield Hallam UniversitySheffieldUK
  3. 3.Civil Emergency Planning and Civil ProtectionHellenic ParliamentAthensGreece

Bibliographic information