Corporate Sustainability and Responsibility in Tourism

A Transformative Concept

  • Dagmar Lund-Durlacher
  • Valentina Dinica
  • Dirk Reiser
  • Matthias S. Fifka

Part of the CSR, Sustainability, Ethics & Governance book series (CSEG)

Table of contents

  1. Front Matter
    Pages i-xv
  2. Introduction

    1. Front Matter
      Pages 1-1
    2. Valentina Dinica, Dagmar Lund-Durlacher, Dirk Reiser
      Pages 3-27
    3. Valentina Dinica, Dagmar Lund-Durlacher, Dirk Reiser
      Pages 29-48
  3. Assessing Business Behaviours and Leadership from the Standpoint of CSR 2.0

    1. Front Matter
      Pages 49-49
    2. Janine Werner, Felix M. Kempf, Thomas Corinth
      Pages 79-95
    3. Katie Schlenker, Deborah Edwards, Christina Watts-Seale
      Pages 117-134
    4. Paul Peeters, Johan Bouwer, Rob Bongaerts, Eke Eijgelaar
      Pages 163-180
    5. Johan Bouwer, Paul Peeters, Rob Bongaerts, Eke Eijgelaar
      Pages 181-189
    6. Dirk Reiser, Volker Rundshagen, Svenja Wahl, Nicolai Scherle
      Pages 191-207
    7. Fabian Weber
      Pages 265-281
  4. CSR 2.0 Implementation

About this book


This book offers essential insights into how the world's second largest industry, tourism, is responding to challenges involved in expanding the corporate social responsibility (CSR) concept to corporate sustainability and responsibility, referred to as CSR 2.0. It analyzes the typical setup of tourism with various types of commercial agents: corporations, small and medium sized enterprises, public-private partnerships, social enterprises and local cooperatives. In addition, the book examines a broad range of voluntary initiatives, the effectiveness of these efforts, and how contextual and wider policy features shape these relationships.

The book is divided into three parts, the first of which elaborates on strategic drivers and rationales for CSR. In turn, the second part introduces readers to design approaches for CSR programs and envisaged impacts, while part three focuses on implementation, certification, reporting, and possible outcomes. Each part offers a mixture of theoretical perspectives, synthesis analyses and case studies. The respective chapters tackle a broad spectrum of tourism sub-sectors, e.g. the cruise industry, aviation, gastronomy, nature-based tourism, and urban destinations


tourism management sustainable tourism social responsibility environmental responsibility public-private partnerships certification for responsible tourism nature-based tourism case studies

Editors and affiliations

  • Dagmar Lund-Durlacher
    • 1
  • Valentina Dinica
    • 2
  • Dirk Reiser
    • 3
  • Matthias S. Fifka
    • 4
  1. 1.Department of Tourism and Service ManagementMODUL University ViennaViennaAustria
  2. 2.School of GovernmentVictoria University of WellingtonWellingtonNew Zealand
  3. 3.Rhine-Waal University of Applied SciencesKleveGermany
  4. 4.Department of Business and EconomicsUniversity of Erlangen-NurembergErlangenGermany

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods