Digital Business Analysis

  • Fredrik┬áMilani

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Fredrik Milani
    Pages 1-29
  3. Fredrik Milani
    Pages 31-45
  4. Fredrik Milani
    Pages 47-77
  5. Fredrik Milani
    Pages 79-91
  6. Fredrik Milani
    Pages 93-109
  7. Fredrik Milani
    Pages 111-125
  8. Fredrik Milani
    Pages 127-142
  9. Fredrik Milani
    Pages 143-164
  10. Fredrik Milani
    Pages 165-188
  11. Fredrik Milani
    Pages 189-198
  12. Fredrik Milani
    Pages 199-222
  13. Fredrik Milani
    Pages 223-236
  14. Fredrik Milani
    Pages 237-250
  15. Fredrik Milani
    Pages 251-274
  16. Fredrik Milani
    Pages 275-310
  17. Fredrik Milani
    Pages 321-333
  18. Fredrik Milani
    Pages 335-356
  19. Fredrik Milani
    Pages 357-361
  20. Fredrik Milani
    Pages 363-385
  21. Fredrik Milani
    Pages 387-417
  22. Back Matter
    Pages 419-429

About this book


This book frames business analysis in the context of digital technologies. It introduces modern business analysis techniques, including a selection of those in the Business Analysis Body of Knowledge (BABOK) by the International Institute of Business Analysis (IIBA), and exemplifies them by means of digital technologies applied to solve problems or exploit new business opportunities. It also includes in-depth case studies in which business problems and opportunities, drawn from real-world scenarios, are mapped to digital solutions. The work is summarized in seven guiding principles that should be followed by every business analyst.

This book is intended mainly for students in business informatics and related areas, and for professionals who want to acquire a solid background for their daily work. It is suitable both for courses and for self-study. Additional teaching materials such as lecture videos, slides, question bank, exams, and seminar materials are accessible on the companion web-page.


Business Analysis Business Process Management Business Analysis Body of Knowledge (BABOK Guide) Strategic Analysis and Planning Performance Analysis Requirements Engineering

Authors and affiliations

  • Fredrik┬áMilani
    • 1
  1. 1.Information SystemsUniversity of TartuTartuEstonia

Bibliographic information

  • DOI
  • Copyright Information Springer Nature Switzerland AG 2019
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science
  • Print ISBN 978-3-030-05718-3
  • Online ISBN 978-3-030-05719-0
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking
Consumer Packaged Goods