Does Digital Transformation of Government Lead to Enhanced Citizens’ Trust and Confidence in Government?

  • Mohamed  Mahmood

Part of the Springer Theses book series (Springer Theses)

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Mohamed Mahmood
    Pages 1-12
  3. Mohamed Mahmood
    Pages 13-37
  4. Mohamed Mahmood
    Pages 39-49
  5. Mohamed Mahmood
    Pages 51-74
  6. Mohamed Mahmood
    Pages 75-93
  7. Mohamed Mahmood
    Pages 95-114
  8. Mohamed Mahmood
    Pages 115-131
  9. Back Matter
    Pages 133-149

About this book


This research contributes to the growing body of knowledge as well as offers significant theoretical contributions and policy implications. As far as the researcher’s knowledge, this is the first research of its type that investigates the relationship between digital enabled transformation of government and citizens’ trust & confidence in government. The proposed conceptual model also makes a novel contribution at a conceptual level, which can be used as a frame of reference by researchers as well as practitioners when planning ICT-enabled transformation projects in government. The context of the research is the Kingdom of Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region.


Digital Transformation Citizen Trust in Government Citizen Confidence in Government Policy Implications ICT-Enabled Transformation Projects

Authors and affiliations

  • Mohamed  Mahmood
    • 1
  1. 1.Brunel Business SchoolBrunel University LondonUxbridge, LondonUK

Bibliographic information