Maturing Usability

Quality in Software, Interaction and Value

  • Effie Lai-Chong Law
  • Ebba Thora Hvannberg
  • Gilbert Cockton

Part of the Human-Computer Interaction Series book series (HCIS)

Table of contents

  1. Front Matter
    Pages I-XXIV
  2. Quality in Software

    1. Front Matter
      Pages 1-1
    2. Silvia Abrahão, Emilio Iborra, Jean Vanderdonckt
      Pages 3-32
    3. Michael Harrison, José Creissac Campos, Gavin Doherty, Karsten Loer
      Pages 56-74
    4. Regina Bernhaupt, David Navarre, Philippe Palanque, Marco Winckler
      Pages 96-119
  3. Quality in Interaction

  4. Quality in Value

    1. Front Matter
      Pages 241-241
    2. Kasper Hornbæk
      Pages 267-286
    3. Gilbert Cockton
      Pages 287-317
    4. Marcin Sikorski
      Pages 318-343
    5. Effie Lai-Chong Law, Ebba Thora Hvannberg, Gilbert Cockton
      Pages 381-424
  5. Back Matter
    Pages 425-429

About this book


"Maturing Usability" provides an understanding of how current research and practice has contributed towards improving quality from the perspectives of software features, interaction experiences and achieved value.

Divided into three parts, ‘Quality in Software’ looks at how using development tools can enhance usability of a system, and how methods and models can be integrated into the development process to produce effective user interfaces. ‘Quality in Interaction’ addresses theoretical frameworks on the nature of interactions; techniques and metrics for evaluation interaction quality; and the transfer of concepts and methods from research to practice. Finally, ‘Quality in Value’ assesses the impact that a system has in the real world, focusing on increasing the value of usability practice for software development and on increasing value for the users.

A balance between theoretical and empirical approaches is maintained throughout, and all those interested in exploring usability and emerging usage qualities in human-computer interaction will find this a very useful book.


Design HCI Usability User Experience User Experience (UX) User Modelling human-computer interaction (HCI)

Editors and affiliations

  • Effie Lai-Chong Law
    • 1
  • Ebba Thora Hvannberg
    • 2
  • Gilbert Cockton
    • 3
  1. 1.Institut TIKETH ZürichSwitzerland
  2. 2.Computer Science DepartmentUniversity of IcelandIceland
  3. 3.University of SunderlandUK

Bibliographic information

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