Configuring User-Designer Relations

Interdisciplinary Perspectives

  • Monika Büscher
  • Roger Slack
  • Mark  Rouncefield
  • Rob Procter
  • Mark Hartswood
  • Alex Voss

Part of the Computer Supported Cooperative Work book series (CSCW)

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Alex Voss, Mark Hartswood, Rob Procter, Roger Slack, Monika Büscher, Mark Rouncefield
    Pages 1-11
  3. Bettina Törpel, Alex Voss, Mark Hartswood, Rob Procter
    Pages 13-29
  4. Alex Voss, Rob Procter, Roger Slack, Mark Hartswood, Mark Rouncefield
    Pages 31-58
  5. Monika Büscher, Michael Christensen, Klaus Marius Hansen, Preben Mogensen, Dan Shapiro
    Pages 157-191
  6. Rob Procter, Mark Hartswood, Alex Voss, Roger Slack, Mark Rouncefield, Monika Büscher
    Pages 219-232
  7. Back Matter
    Pages 233-235

About this book


‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek to engage with users, and the ways users seek to influence product design. It is through the shifting patterns of these relations that IT products are realised. Although it has generally been accepted that achieving better user-designer relations will improve the quality of IT products, there has been little consensus on how this might be achieved.
This book aims to deepen our understanding of the relationships between users and designers both as they emerge in the wild and as a consequence of our attempts to intervene. Through a series of case studies the book juxtaposes in-depth explorations of different perspectives and approaches to thinking about - and doing - user-designer relations, considering important implications for design and computer science more generally.


Design Interaction collaboration interaction design product design software systems design user experience

Editors and affiliations

  • Monika Büscher
  • Roger Slack
  • Mark  Rouncefield
  • Rob Procter
  • Mark Hartswood
  • Alex Voss

There are no affiliations available

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag London 2009
  • Publisher Name Springer, London
  • eBook Packages Computer Science
  • Print ISBN 978-1-84628-924-8
  • Online ISBN 978-1-84628-925-5
  • Series Print ISSN 1431-1496
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking
IT & Software
Consumer Packaged Goods