© 2018

Modern Business Management

Creating a Built-to-Change Organization


Table of contents

  1. Front Matter
    Pages i-xiv
  2. Doug Dockery, Laureen Knudsen
    Pages 1-16
  3. Doug Dockery, Laureen Knudsen
    Pages 17-43
  4. Doug Dockery, Laureen Knudsen
    Pages 45-55
  5. Doug Dockery, Laureen Knudsen
    Pages 57-70
  6. Doug Dockery, Laureen Knudsen
    Pages 71-104
  7. Doug Dockery, Laureen Knudsen
    Pages 105-121
  8. Doug Dockery, Laureen Knudsen
    Pages 123-131
  9. Doug Dockery, Laureen Knudsen
    Pages 133-143
  10. Doug Dockery, Laureen Knudsen
    Pages 145-152
  11. Back Matter
    Pages 153-156

About this book


Transform your entire organization, not just a part of it. Take a modern look now that the world is focusing on business agility rather than thinking about team-level or even scaled Agile.

Many people and businesses believe that “doing Agile” will solve all their business and organizational problems. The truth is that “doing Agile”, especially team-level agility, is not the same as being an agile organization.

Authors Doug Dockery and Laureen Knudsen share their years of experience in transforming corporations and organizations to successfully compete and win in today’s fast-paced markets. Using proven techniques and stories of actual experiences in a multitude of organizations, Doug and Laureen relate what it takes to successfully transform your organization, as well as how to tell if your transformation is working.

Modern Business Management details what you need to know to transform your business to deliver value and thrive. Coverage includes:

  • What Agile means to an executive and the benefits you should be seeing
  • The top failure modes and why so many transformations fail
  • A framework for success, including an operational framework and a transformation framework
  • How big data internal to a company is needed to successfully run a world-wide corporation today
  • The definition of a modern business and what it looks like

What You’ll learn:

  • Understand why businesses are not getting the benefits out of their current Agile transformation
  • Follow the process that organizations need to go through to succeed
  • See how C-level executives can benefit from Agile practices
  • Know how to succeed where others are failing
  • Discover how to keep up with a constantly disrupted and ever-changing market


Agile Agile principles Agile methods Agile solutions Scrum Kanban XP Extreme Programming Lean Business agility Organizational structure Business management Big data C-suite C-level CA Technologies

Authors and affiliations

  1. 1.PlanoUSA
  2. 2.EscondidoUSA

About the authors

Doug Dockery is an architect of Agile solutions and has served as an Enterprise Agile Coach with extensive experience in leading Agile transformations. He has led transformations and worked directly with Fortune 100 companies to adopt true business agility. Doug is a subject matter expert and senior advisor on topics related to scaling agility across an entire organization, thus allowing companies to realize the full benefits of Agile. Doug is the Senior Director of Agile Management at CA Technologies, and is an author, presenter, and thought leader at events world-wide.

Laureen Knudsen is an award-winning senior business leader with a career that spans the areas of IT, finance, healthcare, and analytics. She learned Agile in 2003 and has been responsible for business transformations to Agile in regulated environments at four companies. Laureen specializes in streamlined, regulated, auditable, and Agile business processes (from annual planning to post-release) for on-premises and cloud/SaaS environments, and in creating balanced scorecards to ensure success. She is passionate about mobilizing and educating executives to use best practices and continually improve, while ensuring they have the data they need to run their businesses. 

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
IT & Software
Consumer Packaged Goods