© 2018

Project Managers at Work


  • Shares stories of how to break into project management, cultivate leadership skills, and influence higher-ups

  • Provides tips to win assignments to manage career-advancing projects and ace deliveries

  • Tells how to avoid pitfalls and recover from operational failures and managerial mistakes

  • Reveals personal experiences for managing the stresses of project management and maintaining a high morale


Table of contents

  1. Front Matter
    Pages i-xvi
  2. Bruce Harpham
    Pages 1-13
  3. Bruce Harpham
    Pages 15-27
  4. Bruce Harpham
    Pages 29-40
  5. Bruce Harpham
    Pages 41-51
  6. Bruce Harpham
    Pages 53-64
  7. Bruce Harpham
    Pages 65-78
  8. Bruce Harpham
    Pages 79-88
  9. Bruce Harpham
    Pages 89-99
  10. Bruce Harpham
    Pages 101-111
  11. Bruce Harpham
    Pages 113-124
  12. Bruce Harpham
    Pages 125-136
  13. Bruce Harpham
    Pages 137-151
  14. Bruce Harpham
    Pages 153-162
  15. Bruce Harpham
    Pages 163-174
  16. Bruce Harpham
    Pages 175-185
  17. Bruce Harpham
    Pages 187-197
  18. Bruce Harpham
    Pages 199-210
  19. Bruce Harpham
    Pages 211-220
  20. Bruce Harpham
    Pages 221-233

About this book


Read 25 in-depth, candid interviews with notable project managers. Discover how project managers work, what they do, how they adapt and make decisions, how they inspire and motivate others, what career lessons and advice they can share, and how they landed their current jobs either as project managers or in more senior positions thanks to their success as project managers. Most of the project managers featured in this book—together with a selection of program managers, executives, entrepreneurs, and CEOs with project management backgrounds and responsibilities—work in the technology sector, but many work in other industries, including banking and financial services, consulting, aerospace, energy, and transportation.

Bruce Harpham, PMP—a project management career advisor and journalist—has chosen interviewees who range across the spectrum of company size and maturity and of individual career stages—from CEOs who were formerly project managers (such as Mavenlink’s Ray Grainger); to founders of project management consulting firms (such as Tramore’s Tom Atkins); to project managers at the world’s leading tech giants (such as IBM’s Bob Tarne, Google’s Michael Lubrano, Apple’s Seth J. Gillespie, and Cisco’s  Hassan Osman), in the space industry (such as NASA’s David Woerner, Canadian Space Agency’s Isabelle Tremblay and EUMETSAT’s Hilary Wilson), in financial services (such as TD Bank’s Ilana Sprongl and Ontario Municipal Employees Retirement System’s Annette Lyjak), and at transportation and logistics companies (such as Amtrak’s Sarina Arcari).

What You'll Learn

Practicing project managers and engineers and graduates who aspire to become project managers will learn from the mouths of seasoned exponents at the top of their profession:
  • Break into project management, cultivate leadership skills, and influence higher-ups
  • Win assignments to manage career-advancing projects and ace deliveries
  • Avoid pitfalls and recover from operational failures and managerial mistakes
  • Manage the distractions and pressures of project work successfully while maintaining high morale
  • Discover the books, courses, and development strategies they used to make it to the top


project manager project management career advice interviews PMP project management professional PMI Project Management Institute PMO Project Management Office PMO director program manager program director senior project manager associate project manager project management software project management consultancy project management entrepreneur how to get hired at Google leadership skills influence strategies

Authors and affiliations

  1. 1.TorontoCanada

About the authors

Bruce Harpham, PMP, is the founder of Project Management Hacks career consultancy. He is also an award-winning blogger for IT World Canada. In 2016, TimeCamp named him as one of the top 123 Top Influencers in the Project Management Industry. His articles on project management, engineering careers, IT strategy, cybersecurity, leadership, and innovation have appeared on,,,,, and in InfoWorld, College Recruiter, Profit Guide, and other publications.

Bruce has been interviewed by the Globe & Mail. He has appeared on several industry podcasts, including The Project Management Podcast, The People and Projects Podcast, and The Engineering Career Coach Podcast.

Bruce holds a Project Management Professional (PMP) certification and certifications from the Canadian Securities Institute. His professional experience and projects focus on the financial services industry.

Bruce pursues his passion for education as an alumni volunteer at the University of Toronto. He is also fundraiser for various causes, including the Toronto Public Library and the United Way.

Bruce has a bachelor’s degree and a master’s degree in information studies from the University of Toronto. He also has a master’s degree in history from the University of Western Ontario. He currently lives in Toronto.

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
IT & Software
Consumer Packaged Goods