© 2000

Decision Making: Recent Developments and Worldwide Applications

  • Stelios H. Zanakis
  • Georgios Doukidis
  • Constantin Zopounidis

Part of the Applied Optimization book series (APOP, volume 45)

Table of contents

  1. Front Matter
    Pages i-xv
  2. Management Information Systems

  3. Education Innovations & Distance Learning

    1. Front Matter
      Pages 47-47
    2. K. S. Dhir, W. H. Platt, G. Watts
      Pages 49-64
  4. International Business

    1. Front Matter
      Pages 81-81
    2. W. Nasierowski, F. J. Arcelus
      Pages 97-111
  5. Marketing

    1. Front Matter
      Pages 113-113
    2. G. Baourakis, E. Lassithiotaki, P. M. Pardalos
      Pages 115-130
  6. Finance and Banking

    1. Front Matter
      Pages 141-141
    2. G. L. Ghai, T. E. Pactwa, A. J. Prakash
      Pages 143-155
    3. P. L. Kunsch, M. Theys, A. Chevalier, J.-P. Iacopetta
      Pages 157-171
    4. J. P. Gupta, I. M. Pandey, Chen Chao-Fu
      Pages 183-196
    5. G. Skiadopoulos, S. Hodges, L. Clewlow
      Pages 197-211

About this book


This chapter describes a study conducted at the Swinburne University of Technology in Australia, in their School of Business. The study was to explore the applicability of a judgment-analytic decision support system to the assessment of the likelihood of an applicant being selected for admission to the School's Graduate Certificate in Business Administration (GCBA) program. The likelihood of a program administrator selecting a particular applicant is directly linked to the assessment of the likelihood of that applicant's success in the GCBA program. The purpose of this study, in effect, was to analyze the administrative judgment process in assessment of an applicant's likelihood of success in the program. THE PROCESS OF HUMAN JUDGMENT Human judgment is a process through which an individual uses social infonnation to make decisions. The social infonnation is obtained from an individual's environment and is interpreted through the individual's cognitive image of the environment. The. cognitive image provides a representation of the environment based on past experiences and training, and essentially predisposes the person to respond to social infonnation in predictable ways. An individual's policies or beliefs about the environment represent these patterns. Human judgments are based then upon one's interpretation of available infonnation. They are probability statements about one's environment and how one reacts to it. This condition leads to the human judgment process being inherently limited. It is fundamentally a covert process. It is seldom possible for an individual to accurately describe his or her judgment process accurately.


Analysis Banking Finance Investment Investments Leasing business communication information information technology innovation linear optimization operations research optimization

Editors and affiliations

  • Stelios H. Zanakis
    • 1
  • Georgios Doukidis
    • 2
  • Constantin Zopounidis
    • 3
  1. 1.College of Business Administration, Decision Science & Information Systems DepartmentFlorida International UniversityMiamiUSA
  2. 2.Department of Management Science and TechnologyAthens University of Economics & BusinessAthensGreece
  3. 3.Technical University of Crete, Department of Production Engineering and Management, Financial Engineering LaboratoryUniversity CampusChaniaGreece

Bibliographic information

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