© 2000

Innovation Systems in the Service Economy

Measurement and Case Study Analysis

  • J. Stanley Metcalfe
  • Ian Miles

Part of the Economics of Science, Technology and Innovation book series (ESTI, volume 18)

Table of contents

  1. Front Matter
    Pages i-ix
  2. Introduction, Overview and Reprise

    1. J. Stanley Metcalfe, Ian Miles
      Pages 1-12
  3. Conceptual Frameworks

    1. Front Matter
      Pages 13-13
    2. Birgitte Andersen, J. Stanley Metcalfe, Bruce Tether
      Pages 15-42
    3. Jon Sundbo, Faïz Gallouj
      Pages 43-68
  4. Measuring Service Innovation

  5. Case Studies

  6. Back Matter
    Pages 331-340

About this book


A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the unarguable growth in the importance of the service sectors, increasing numbers of researchers and policy makers have taken a fresh look at service activities.
Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economics. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right, even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovative systems.


Germany business development economics economy growth information innovation innovation systems manufacturing production research science and technology service

Editors and affiliations

  • J. Stanley Metcalfe
    • 1
  • Ian Miles
    • 1
  1. 1.ESRC Center for Research on Innovation and CompetitionThe University of ManchesterUK

Bibliographic information

  • Book Title Innovation Systems in the Service Economy
  • Book Subtitle Measurement and Case Study Analysis
  • Editors J Stanley Metcalfe
    Ian Miles
  • Series Title Economics of Science, Technology and Innovation
  • DOI
  • Copyright Information Kluwer Academic Publisher 2000
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Hardcover ISBN 978-0-7923-7730-6
  • Softcover ISBN 978-1-4613-6992-9
  • eBook ISBN 978-1-4615-4425-8
  • Series ISSN 1381-0480
  • Edition Number 1
  • Number of Pages IX, 339
  • Number of Illustrations 0 b/w illustrations, 0 illustrations in colour
  • Topics Economic Growth
    Industrial Organization
  • Buy this book on publisher's site
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