Postal and Delivery Services

Delivering on Competition

  • Michael A. Crew
  • Paul R. Kleindorfer

Part of the Topics in Regulatory Economics and Policy Series book series (TREP, volume 44)

Table of contents

  1. Front Matter
    Pages i-xxi
  2. Liberalization and the Universal Service Obligation

    1. Front Matter
      Pages 1-1
    2. Michael A. Crew, Paul R. Kleindorfer
      Pages 3-32
    3. Etienne Billette de Villemeur, Helmuth Cremer, Bernard Roy, Joëlle Toledano
      Pages 33-48
    4. Philippe De Donder, Helmuth Cremer, Frank Rodriguez
      Pages 49-69
    5. Phil Burns, Isabelle Carslake, George Houpis
      Pages 71-92
  3. Demand, Cost, and Productivity

    1. Front Matter
      Pages 117-117
    2. Catherine Cazals, Jean-Pierre Florens
      Pages 119-140
    3. Shoji Maruyama, Takanobu Nakajima
      Pages 141-155
    4. Duccio S. Gazzei, Carla Pace, Gennaro Scarfiglieri
      Pages 157-167
    5. Stephane Bernard, Robert Cohen, Matthew Robinson, Bernard Roy, Joëlle Toledano, John Waller et al.
      Pages 169-184
  4. Strategy and Human Resources

    1. Front Matter
      Pages 185-185
    2. Mary S. Elcano, Anita Bizzotto, W. Ashley Lyons
      Pages 187-204
    3. Anthony Vegliante, Laree Martin, David Treworgy, Eamonn Harrington, Nancy Annett
      Pages 205-222
    4. James W. Sauber
      Pages 243-262
  5. International Postal Policy

    1. Front Matter
      Pages 263-263
    2. Donald Campbell, Jeremy Cotton, Gerard Power
      Pages 277-284
    3. Lea Emerson, Anthony Alverno
      Pages 285-300
  6. Transition and Reform Issues

About this book


Postal and Delivery Services: Delivering on Competition is an indispensable source of information and analysis on the current state of the postal and delivery sector. It offers current insight into strategy, regulation as well as the economics of this sector. Issues addressed include international postal policy, the universal service obligation, regulation, competition, entry, the role of scale and scope economies, the nature and role of cost and demand analysis in postal service, productivity, interaction of law and economics, human resources, transition and reform issues.


Change Post business performance productivity strategy

Editors and affiliations

  • Michael A. Crew
    • 1
  • Paul R. Kleindorfer
    • 2
  1. 1.Center for Research in Regulated Industries, Graduate School of ManagementRutgers UniversityNewarkUSA
  2. 2.Risk Management and Decision Process Center, The Wharton SchoolUniversity of PennsylvaniaPhiladelphiaUSA

Bibliographic information

Industry Sectors
Finance, Business & Banking
Consumer Packaged Goods