Lean Thinking for Healthcare

  • Nilmini Wickramasinghe
  • Latif Al-Hakim
  • Chris Gonzalez
  • Joseph Tan

Part of the Healthcare Delivery in the Information Age book series (Healthcare Delivery Inform. Age)

Table of contents

  1. Front Matter
    Pages i-xxxii
  2. Key Concepts, Tools and Techniques

    1. Front Matter
      Pages 1-1
    2. Nilmini Wickramasinghe
      Pages 3-11
    3. Mohammad Rezazadeh Niavarani, Nilmini Wickramasinghe
      Pages 29-42
    4. Peter Haddad, Mark Gregory, Nilmini Wickramasinghe
      Pages 55-81
  3. Applications of Lean Thinking Around the Healthcare World

  4. Macro Issues

    1. Front Matter
      Pages 285-286
    2. Suresh Chalasani, Nilmini Wickramasinghe
      Pages 287-297
    3. Sally Rao Hill, Indrit Troshani, Steve Goldberg, Nilmini Wickramasinghe
      Pages 345-359
    4. Andreas Hamper, Tino Müller
      Pages 381-404
    5. Nilmini Wickramasinghe, Bridie Kent, Fatemeh Hoda Moghimi, Malte Stien, Lemai Nguyen, Bernice Redley et al.
      Pages 405-430
  5. Micro Issues

    1. Front Matter
      Pages 461-461
    2. Michael S. Dohan, Ted Xenodemetropoulos, Joseph Tan
      Pages 463-477
    3. Chris M. Gonzalez, Kwok Hung Lau, Nilmini Wickramasinghe
      Pages 479-494
    4. Nilmini Wickramasinghe, Ray Arias, Chris Gonzalez
      Pages 495-510
  6. Case Studies

    1. Front Matter
      Pages 511-512
    2. Lara Henzler, Daniel Mengele, Tahnee Platz, Kristina Riemann, Janine Steffen
      Pages 513-528
    3. Corinna Klink, Daniel Denkert, Mario Vargheamidis, Nils Kern, Tobias Lörch
      Pages 529-550
    4. Melanie Bathelt, Sabrina Hamm, Ayse Cakmak, Stefanie Guder, Steffen Ebach
      Pages 551-601
    5. Mirjam Bathelt, Emanuel Grabler, Jan Lipka, Tobias Reutemann
      Pages 603-630
  7. Nilmini Wickramasinghe, Bridie Kent, Fatemeh Hoda Moghimi, Malte Stien, Lemai Nguyen, Bernice Redley et al.
    Pages E1-E1
  8. Back Matter
    Pages 631-645

About this book


A growing, aging population; the rise to epidemic proportions of various chronic diseases; competing, often overlapping medical technologies; and of course, skyrocketing costs compounded by waste and inefficiency - these are just a few of the multifarious challenges currently facing healthcare delivery. An

unexpected source of solutions is being imported from the manufacturing sector: lean thinking.

 Lean Principles for Healthcare presents a conceptual framework, management principles, and practical tools for professionals tasked with designing and implementing modern, streamlined healthcare systems or overhauling faulty ones. Focusing on core components such as knowledge management, e-health, patient-centeredness, and collaborative care, chapters illustrate lean concepts in action across specialties (as diverse as nursing, urology, and emergency care) and around the globe. Extended case examples show health systems responding to consumer needs and provider realities with equal efficiency and effectiveness, and improved quality and patient outcomes. Further, contributors tackle the gamut of technological, medical, cultural, and business issues, among them:

  • Initiatives of service-oriented architecture towards performance improvement
  • Adapted lean thinking for emergency departments
  • Lean thinking in dementia care through smart assistive technology
  • Supporting preventive healthcare with persuasive services
  • Value stream mapping for lean healthcare
  • A technology mediated solution to reduce healthcare disparities

 Geared toward both how lean ideas can be carried out and how they are being used successfully in the real world, Lean Principles for Healthcare  not only brings expert knowledge to healthcare managers and health services researchers but to all who have an interest in superior healthcare delivery.


Clinical governance Healthcare IT Process variation in healthcare Waste reduction in healthcare e-health electronic health records healthcare delivery healthcare management healthcare operations lean thinking network centric healthcare patient centric healthcare practice audits with e-tools six sigma

Editors and affiliations

  • Nilmini Wickramasinghe
    • 1
  • Latif Al-Hakim
    • 2
  • Chris Gonzalez
    • 3
  • Joseph Tan
    • 4
  1. 1.RMIT UniversitySchool of Business Information TechnologMelbourne VICAustralia
  2. 2.University of Southern QueenslandToowoombaAustralia
  3. 3.Department of UrologyNorthwestern UniversityChicagoUSA
  4. 4.DeGroote School BusinessMcMaster UniversityHamiltonCanada

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media New York 2014
  • Publisher Name Springer, New York, NY
  • eBook Packages Medicine Medicine (R0)
  • Print ISBN 978-1-4614-8035-8
  • Online ISBN 978-1-4614-8036-5
  • Buy this book on publisher's site
Industry Sectors
Health & Hospitals
Public Health