Handbook of Healthcare Operations Management

Methods and Applications

  • Brian T. Denton

Part of the International Series in Operations Research & Management Science book series (ISOR, volume 184)

Table of contents

  1. Front Matter
    Pages i-x
  2. Carri W. Chan, Linda V. Green
    Pages 1-18
  3. Diwakar Gupta
    Pages 19-44
  4. Erik Demeulemeester, Jeroen Beliën, Brecht Cardoen, Michael Samudra
    Pages 121-152
  5. Theologos Bountourelis, M. Yasin Ulukus, Jeffrey P. Kharoufeh, Spencer G. Nabors
    Pages 153-182
  6. Steven M. Thompson, Robert Day, Robert Garfinkel
    Pages 183-204
  7. Hari Balasubramanian, Ana Muriel, Asli Ozen, Liang Wang, Xiaoling Gao, Jan Hippchen
    Pages 205-228
  8. Craig M. Froehle, Michael J. Magazine
    Pages 229-250
  9. Ayten Turkcan, Lynn Nuti, Po-Ching DeLaurentis, Zhiyi Tian, Joanne Daggy, Lingsong Zhang et al.
    Pages 251-288
  10. Rachel L. Abbey, Katherine A. Aaby, Jeffrey W. Herrmann
    Pages 319-348
  11. Kenneth N. McKay, Jennifer E. Engels, Sahil Jain, Lydia Chudleigh, Don Shilton, Ashok Sharma
    Pages 349-385
  12. Bjorn P. Berg
    Pages 387-402
  13. Jonathan Patrick, Anisa Aubin
    Pages 403-420
  14. Thomas R. Rohleder, David Cooke, Paul Rogers, Jason Egginton
    Pages 421-445
  15. Jacqueline Griffin, Pinar Keskinocak, Julie Swann
    Pages 511-532
  16. Back Matter
    Pages 533-536

About this book


From the Preface:

Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, supply chain management, and resource constrained settings in developing countries. Many of the chapters provide specific examples or case studies illustrating the applications of operations research methods across the globe, including Africa, Australia, Belgium, Canada, the United Kingdom, and the United States.

Chapters 1-4 review operations research methods that are most commonly applied to health care operations management including: queuing, simulation, and mathematical programming.  Chapters 5-7 address challenges related to inpatient services in hospitals such as surgery, intensive care units, and hospital wards. Chapters 8-10 cover outpatient services, the fastest growing part of many health systems, and describe operations research models for primary and specialty care services, and how to plan for patient no-shows. Chapters 12 – 16 cover topics related to the broader integration of health services in the context of public health, including optimizing the location of emergency vehicles, planning for mass vaccination events, and the coordination among different parts of a health system. Chapters 17-18 address supply chain management within hospitals, with a focus on pharmaceutical supply management, and the challenges of managing inventory for nursing units. Finally, Chapters 19-20 provide examples of important and emerging research in the realm of humanitarian logistics.


Healthcare Scheduling Medical Supply Logistics Operations Management Operations Research Public Health Operations Surgical Scheduling

Editors and affiliations

  • Brian T. Denton
    • 1
  1. 1., IOE DepartmentUniversity of MichiganAnn ArborUSA

Bibliographic information

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