Critical Issues for the Development of Sustainable E-health Solutions

  • Nilmini Wickramasinghe
  • Rajeev Bali
  • Reima Suomi
  • Stefan Kirn

Part of the Healthcare Delivery in the Information Age book series (Healthcare Delivery Inform. Age)

Table of contents

  1. Front Matter
    Pages i-xxxiii
  2. Innovation and Process Considerations in the Role of IS/IT in e-Health

    1. Front Matter
      Pages 1-2
    2. Fatemeh Hoda Moghimi, Nilmini Wickramasinghe
      Pages 3-15
    3. Say Yen Teoh, Nilmini Wickramasinghe
      Pages 33-48
    4. Hidayah Sulaiman, Nilmini Wickramasinghe
      Pages 49-70
    5. Yu Yun, Wilfred Huang, Juergen Seitz, Nilmini Wickramasinghe
      Pages 71-85
    6. Manuel Zwicker, Juergen Seitz, Nilmini Wickramasinghe
      Pages 99-112
  3. Design and Organisation Designing Supportive and Collaborative Electronic Health Environments

    1. Front Matter
      Pages 113-114
    2. Pirkko Nykänen, Antto Seppälä
      Pages 115-134
    3. Marco De Marco, Francesca Ricciardi, Jan vom Brocke
      Pages 135-147
    4. Irene Krebs, Arnim Nethe, Reetta Raitoharju
      Pages 183-189
  4. The Importance of People in E-Health: Lest We Forget

    1. Front Matter
      Pages 191-193
    2. Juerg P. Bleuer, Daniele Talerico, Kurt Bösch, Vincent Lampérière, Christian A. Ludwig
      Pages 195-201
    3. Lodewijk Bos
      Pages 203-227
    4. Amir Hannan
      Pages 229-242
    5. Rajeev K. Bali, Michael C. Gibbons, Vikraman Baskaran, Caroline De Brún, Raouf N. G. Naguib
      Pages 243-258
  5. Innovation in eHealth

    1. Front Matter
      Pages 269-270
    2. S. Duennebeil, J. Leimeister, H. Krcmar
      Pages 271-291
    3. Martin Sedlmayr, Ulli Münch
      Pages 293-312
    4. Joerg Leukel, Julia Fernandes, Anna Heidebrecht, Simone Schillings
      Pages 313-330
    5. L. Waehlert, A. Wagner, H. Czap
      Pages 331-352
    6. David Zakim, Mark Dominik Alscher
      Pages 353-373
  6. Back Matter
    Pages 375-385

About this book


Critical Issues for the Development of Sustainable E-Health Solutions

Nilmini Wickramasinghe, editor 


Health care companies want to deliver their services with greater efficiency and cost-effectiveness. Consumers want services that are effective, responsive, convenient, and worth the cost. In response to these demands, web-based and other electronic technologies are revolutionizing health care services. Critical Issues for the Development of Sustainable E-Health Solutions surveys this rapid transformation as it is occurring worldwide.


Focusing on new applications in consumer-centered health care in North America, Europe, and Asia, the book demonstrates how electronic innovations can balance business objectives (e.g., low cost, improved performance management) while attending to consumer needs (e.g., access, quality, and value). Keeping technical jargon to a minimum, chapter authors dissect the impact of e-solutions on both sides of the health care system, and the keys to successful adaptation and sustainability. Facilitators and obstacles to IT changeovers based on economic, cultural, and other factors are identified in detail. And the book warns realistically against the pitfalls of designing and implementing tech-based platforms in systems not yet ready to make such changes.


A sampling of topics covered:

  • A strategic model for health care IS design.
  • Online discussion forums as a means of peer support.
  • Improving web accessibility for disabled people.
  • Knowledge management: often neglected yet crucial to e-health.
  • Business models for electronic health care services: examples from Germany.
  • A comprehensive approach to the IT-clinical practice interface.


With its wide scope of innovative ideas, Critical Issues for the Development of Sustainable E-Health Solutions is a path-breaking text for health care administrators and researchers in health care management, health policy, and health services.


ICT e-health ehealth electronic medical record health informatics

Editors and affiliations

  • Nilmini Wickramasinghe
    • 1
  • Rajeev Bali
    • 2
  • Reima Suomi
    • 3
  • Stefan Kirn
    • 4
  1. 1.RMIT UniversitySchool of Business Information TechnologMelbourne VICAustralia
  2. 2.Coventry UniversityHealth Design and Technology Institute (COVENTRY West MidlandsUnited Kingdom
  3. 3.Dept. ManagementTurku School of Economics & Business AdministrationTurkuFinland
  4. 4.Lehrst. Wirtschaftsinformatik II (510 O)Universität Hohenheim Fak. Wirtschafts-/SozialwissenschaftenStuttgartGermany

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media, LLC 2012
  • Publisher Name Springer, Boston, MA
  • eBook Packages Medicine Medicine (R0)
  • Print ISBN 978-1-4614-1535-0
  • Online ISBN 978-1-4614-1536-7
  • Buy this book on publisher's site
Industry Sectors
Health & Hospitals
IT & Software