© 2012

Great Health Care

Making It Happen

  • J. Timothy Harrington
  • Eric D. Newman

Table of contents

  1. Front Matter
    Pages i-xii
  2. Caring for Chronic Diseases: How We Got into This Mess, and Why We Need to Get Out of It

    1. Front Matter
      Pages 1-2
    2. J. Timothy Harrington
      Pages 3-7
    3. J. Timothy Harrington
      Pages 9-16
    4. J. Timothy Harrington
      Pages 17-24
    5. J. Timothy Harrington
      Pages 25-28
  3. How to Effect Change in Health Care: If It Doesn’t Fit, Use a Larger Hammer

    1. Front Matter
      Pages 29-29
    2. Eric D. Newman
      Pages 31-38
    3. Eric D. Newman
      Pages 39-45
    4. Eric D. Newman
      Pages 47-55
  4. Managing Chronic Disease: You Can’t Do Things Differently Until You See Things Differently

    1. Front Matter
      Pages 57-57
    2. J. Timothy Harrington
      Pages 59-63
    3. J. Timothy Harrington
      Pages 73-80
    4. Eric D. Newman
      Pages 81-87
    5. Eric D. Newman
      Pages 89-97
  5. Success Stories Told by Champions: Boldly Going Where Few Have Gone Before

    1. Front Matter
      Pages 99-100
    2. Richard S. Beaser, Kenneth Snow, Jo-Anne M. Rizzotto, Julie Brown, Martin J. Abrahamson
      Pages 101-112
    3. Richard M. Dell
      Pages 113-122

About this book


Great Health Care is enlightening and entertaining.  It’s a must read for physicians, patients, health policymakers and administrators, and the interested public---anyone who wants to understand what great health care is, and how we might build it together. 
The authors share their stories and motivations and the methods they have used to transform care for their own patients within their own practices and health systems. They thoughtfully explore how we got into this mess, how we can get out of it, and the barriers to making it happen.

•“It is not only the impact of chronic diseases on our health and economy that draws us to this subject.  It is the intriguing and rewarding potential for improving the status quo through redesigning how chronic disease care is provided and paid for.”  (Timothy Harrington, MD)

•"You can't do things differently until you see things differently." (Eric Newman, MD)

•“We start people on the road to recovery, but the 12 weeks of cardiac rehabilitation is just the warm-up period. The really important part is what happens afterward.” (Richard Lueker, MD, Beth McCormick, MS)

•“We believe the extra-ordinary efforts of our program coordinators are key to our clients’ wellbeing and our unusually low readmission rate.” (Kathi Farrell, RN, BSN, PHN, Kathleen Sullivan, RN, MSN)

•“In real life, we are not usually given the chance to have a do-over.  But we are given the chance to continuously improve.  With the right skill sets, and the right partners, we can transform.”  (Eric Newman, MD)


Chronic Disease Chronic Disease Continuous Quality Improvement Costs Costs Costs Efficiency Efficiency Health Care Health Care Policy Practice Reform

Editors and affiliations

  • J. Timothy Harrington
    • 1
  • Eric D. Newman
    • 2
  1. 1.University of WisconsinRheumatology Division Department of MedicineMadisonUSA
  2. 2.Division of MedicineDepartment of Rheumatology Clinical InnovationsDanvilleUSA

Bibliographic information

Industry Sectors
Health & Hospitals
Consumer Packaged Goods


From the reviews:

“This book tackles the complex problems of chronic disease care and healthcare delivery system failures. … Health professionals, consumers, and policy makers are the intended audience, but the book also can be used by students in the health professions, health policy, or public policy. … Notable features of the book are the colorful graphs and the human interest stories that illustrate the most salient points. … This is a good addition to an ever-growing body of literature.” (Carole Ann Kenner, Doody’s Review Service, March, 2012)