Behavioral Issues in Operations Management

New Trends in Design, Management, and Methodologies

  • Ilaria Giannoccaro

Table of contents

  1. Front Matter
    Pages i-xii
  2. Rossella Moramarco, Cynthia Kay Stevens, Pierpaolo Pontrandolfo
    Pages 49-81
  3. Francesco Zirpoli, Luisa Errichiello, Josh Whitford
    Pages 199-219
  4. Nicola Bellantuono, Gregory E. Kersten, Pierpaolo Pontrandolfo
    Pages 221-236
  5. Back Matter
    Pages 237-241

About this book


Behavioral Operations Management  has been identified in the last years as one of the most promising emerging fields in Operations Management. Behavioral Issues in Operations Management  explains and examines up-to-date research in this field, which works to analyze the impact of human behavior on the management of complex operating systems.


A collection of studies from leading scholars presents different methodologies and approaches, supported by real data and case studies. Issues such as building trust and strong cooperative relationships with suppliers, enhancing motivation and designing proper incentives for stimulating more effective decision maker behaviours are considered. The main decision-making processes affected by behavioral issues are also analyzed with a focus on new product development, logistics, and supply chain integration.


The broad coverage of methodologies and practical implications makes Behavioral Issues in Operations Management an ideal reference for both researchers developing new topics such as NK fitness landscapes and managers with an interest in behavioral management operations.


Agent-based Simulation Behavior and Cognition in Decision Making Behavioral Operations Management Decision Making Processes for Operating Systems Impact of Behavioral Issues on Operating Systems

Editors and affiliations

  • Ilaria Giannoccaro
    • 1
  1. 1., Mechanics, Mathematics, & ManagementPolytechnic University of BariBariItaly

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag London 2013
  • Publisher Name Springer, London
  • eBook Packages Engineering
  • Print ISBN 978-1-4471-4877-7
  • Online ISBN 978-1-4471-4878-4
  • Buy this book on publisher's site
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