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Executive Guide to Business Success through Human-Centred Systems

  • Andrew Ainger
  • Rukesh Kaura
  • Richard Ennals

Part of the Executive Guides book series (3233)

Table of contents

  1. Front Matter
    Pages i-ix
  2. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 1-11
  3. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 12-31
  4. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 32-51
  5. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 52-66
  6. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 67-84
  7. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 85-98
  8. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 99-112
  9. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 113-131
  10. Andrew Ainger, Rukesh Kaura, Richard Ennals
    Pages 132-137
  11. Back Matter
    Pages 139-181

About this book

Introduction

This book is about people and skilled work. There has been much turmoil in the business environment about how to best manage the balance between people and technology, at a time when pressures for cost reduction are ever greater. Our argument is that people are central to business success, and the appropriate use of technology should support their needs. This is not always easy in practice. We work in a period when change occurs in ever-shortening cycles. Black-and-white solutions may seem attractive, but the long-term consequences are rarely advantageous. A new system is required, build­ ing on lessons from the past. Human-centred systems build upon core skills of the workforce within a rich, emancipatory environment, utilising the benefits of tech­ nology. Change can be embraced to achieve competitive advantage and mutual benefit. The three authors are, respectively, engineering director of an inno­ vative international manufacturing company; analyst for an inter­ national merchant bank; and university business school professor. The book is intended to offer a new synthesis of theory and practical experience, derived from recent British and European collaborative pro­ grammes. We are grateful to our colleagues and families for their tolerance during the writing of this book. Even human-centred books impose pressures on busy people. Old Windsor, Brighton and Kingston, June 1995 A.A. R.K.

Keywords

Design Innovation Management benchmarking ethics groupware knowledge learning management training

Authors and affiliations

  • Andrew Ainger
    • 1
  • Rukesh Kaura
  • Richard Ennals
    • 2
  1. 1.Information Engineering Group Human Centred Systems LtdOld Windsor, BerkshireUK
  2. 2.Kingston Business SchoolKingston UniversityKingston-upon-ThamesUK

Bibliographic information

Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Finance, Business & Banking
Electronics
IT & Software
Telecommunications
Consumer Packaged Goods
Aerospace
Engineering